CM.com experienced a minor incident on January 27, 2026 affecting Inference, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Inference
Update timeline
- investigating Jan 27, 2026, 11:03 AM UTC
HALO is currently experiencing downtime for all agent processing.
- monitoring Jan 27, 2026, 11:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 27, 2026, 11:52 AM UTC
This incident has been resolved.