CM.com experienced a notice incident on January 28, 2026 affecting RCS Business Messaging, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
RCS Business Messaging
Update timeline
- investigating Jan 28, 2026, 10:40 AM UTC
We are currently unable to deliver RCS traffic to Spanish end-users due to problems at Orange Spain. Spanish RCS traffic will queue on our platform and sent out later when the issues at the supplier have been resolved. We're in close contact with the supplier to resolve the issue as soon as possible.
- monitoring Jan 28, 2026, 11:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2026, 01:26 PM UTC
This incident has been resolved.