Clover Outage History

Clover is up right now

Clover had 16 outages in the last 2 years totaling 93h 15m of downtime — averaging 0.7 incidents per month.

There were 16 Clover outages since July 17, 2025 totaling 93h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clover.com

Major July 8, 2026

Clover in Latin America is experiencing with Cloud Pay Display

Detected by Pingoru
Jul 08, 2026, 02:46 PM UTC
Resolved
Jul 08, 2026, 05:14 PM UTC
Duration
2h 28m
Affected: Latin America - Clover Platform Service
Timeline · 2 updates
  1. investigating Jul 08, 2026, 02:46 PM UTC

    We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

  2. resolved Jul 08, 2026, 05:14 PM UTC

    We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

Read the full incident report →

Major July 7, 2026

Telstra Outage in Australia

Detected by Pingoru
Jul 07, 2026, 10:14 PM UTC
Resolved
Jul 08, 2026, 05:42 AM UTC
Duration
7h 28m
Affected: Payment Authorization Services
Timeline · 6 updates
  1. identified Jul 07, 2026, 10:14 PM UTC

    Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

  2. identified Jul 07, 2026, 11:17 PM UTC

    Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

  3. identified Jul 08, 2026, 12:19 AM UTC

    There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

  4. monitoring Jul 08, 2026, 01:01 AM UTC

    We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

  5. monitoring Jul 08, 2026, 02:14 AM UTC

    Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

  6. resolved Jul 08, 2026, 05:42 AM UTC

    Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

Read the full incident report →

Major May 8, 2026

Clover in North America is experiencing an issue

Detected by Pingoru
May 08, 2026, 07:09 PM UTC
Resolved
May 08, 2026, 07:23 PM UTC
Duration
13m
Affected: North America - Clover Platform Services
Timeline · 2 updates
  1. investigating May 08, 2026, 07:09 PM UTC

    We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

  2. resolved May 08, 2026, 07:23 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor April 29, 2026

Clover Online Ordering is currently experiencing issues for Australia Region

Detected by Pingoru
Apr 29, 2026, 03:24 AM UTC
Resolved
Apr 29, 2026, 04:38 AM UTC
Duration
1h 14m
Affected: Online Ordering
Timeline · 4 updates
  1. investigating Apr 29, 2026, 03:24 AM UTC

    We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

  2. investigating Apr 29, 2026, 03:33 AM UTC

    We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

  3. identified Apr 29, 2026, 04:18 AM UTC

    We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

  4. resolved Apr 29, 2026, 04:38 AM UTC

    The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Critical April 22, 2026

Clover Call Center Phone Issue

Detected by Pingoru
Apr 22, 2026, 09:24 PM UTC
Resolved
Apr 22, 2026, 10:32 PM UTC
Duration
1h 8m
Affected: Call Centers
Timeline · 2 updates
  1. identified Apr 22, 2026, 09:24 PM UTC

    We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

  2. resolved Apr 22, 2026, 10:32 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor November 22, 2025

Clover is experiencing a batch funding delay

Detected by Pingoru
Nov 22, 2025, 04:32 PM UTC
Resolved
Nov 24, 2025, 09:47 PM UTC
Duration
2d 5h
Affected: Batch CloseoutsCloseouts
Timeline · 2 updates
  1. investigating Nov 22, 2025, 04:32 PM UTC

    The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

  2. resolved Nov 24, 2025, 09:47 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Critical November 6, 2025

[NA] Clover is Experiencing an Issue

Detected by Pingoru
Nov 06, 2025, 06:07 AM UTC
Resolved
Nov 06, 2025, 08:03 AM UTC
Duration
1h 56m
Affected: North America - Payment Authorization ServicesNorth America - Clover Platform ServicesClover GODashboardClover SportTipsRefundsPaymentsBatch CloseoutsCloseoutsCard Issuer ProcessingEcommerceOnline OrderingCloud Pay DisplayInvoicingOnline BookingOnline ShoppingWebsite BuilderAppointment BookingCall CentersMulti-Factor AuthenticationKitchen Printers
Timeline · 4 updates
  1. investigating Nov 06, 2025, 06:07 AM UTC

    We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

  2. investigating Nov 06, 2025, 06:32 AM UTC

    Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

  3. identified Nov 06, 2025, 07:16 AM UTC

    We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

  4. resolved Nov 06, 2025, 08:03 AM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor October 20, 2025

Investigating delays with 2FA Codes and SMS Receipts

Detected by Pingoru
Oct 20, 2025, 02:58 PM UTC
Resolved
Oct 20, 2025, 09:19 PM UTC
Duration
6h 21m
Affected: DashboardDashboard
Timeline · 4 updates
  1. investigating Oct 20, 2025, 02:58 PM UTC

    Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

  2. identified Oct 20, 2025, 04:15 PM UTC

    Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

  3. identified Oct 20, 2025, 06:23 PM UTC

    Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

  4. resolved Oct 20, 2025, 09:19 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor October 13, 2025

Clover is experiencing an issue with Cloud Pay Display

Detected by Pingoru
Oct 13, 2025, 03:48 PM UTC
Resolved
Oct 13, 2025, 05:12 PM UTC
Duration
1h 23m
Affected: Cloud Pay Display
Timeline · 2 updates
  1. investigating Oct 13, 2025, 03:48 PM UTC

    We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

  2. resolved Oct 13, 2025, 05:12 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor September 27, 2025

Clover EU is experiencing an issue

Detected by Pingoru
Sep 27, 2025, 03:13 PM UTC
Resolved
Sep 27, 2025, 08:10 PM UTC
Duration
4h 56m
Affected: European - Auth Services
Timeline · 4 updates
  1. investigating Sep 27, 2025, 03:13 PM UTC

    Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

  2. investigating Sep 27, 2025, 04:56 PM UTC

    Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

  3. identified Sep 27, 2025, 07:14 PM UTC

    The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.

  4. resolved Sep 27, 2025, 08:10 PM UTC

    We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor September 24, 2025

Clover is experiencing issues with dashboards for APAC Region

Detected by Pingoru
Sep 24, 2025, 04:20 AM UTC
Resolved
Sep 24, 2025, 04:46 AM UTC
Duration
25m
Affected: DashboardDashboard
Timeline · 2 updates
  1. investigating Sep 24, 2025, 04:20 AM UTC

    Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

  2. resolved Sep 24, 2025, 04:46 AM UTC

    We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

Read the full incident report →

Notice September 9, 2025

Clover Experienced an Issue

Detected by Pingoru
Sep 09, 2025, 03:29 PM UTC
Resolved
Sep 09, 2025, 03:29 PM UTC
Duration
Affected: North America - Clover Platform Services
Timeline · 1 update
  1. resolved Sep 09, 2025, 03:29 PM UTC

    Clover experienced a brief issue that has been resolved, and all Clover systems are working as expected. You may have experienced issues syncing devices or accessing your dashboards. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you for your patience while we worked through this issue.

Read the full incident report →

Minor August 15, 2025

Clover E-Commerce Issue

Detected by Pingoru
Aug 15, 2025, 05:28 PM UTC
Resolved
Aug 15, 2025, 09:39 PM UTC
Duration
4h 11m
Affected: Ecommerce
Timeline · 5 updates
  1. investigating Aug 15, 2025, 05:28 PM UTC

    Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

  2. investigating Aug 15, 2025, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 15, 2025, 06:43 PM UTC

    Please note that Clover continues to experience intermittent Ecommerce issues. We have our engineers engaged and will send another update shortly.

  4. identified Aug 15, 2025, 08:09 PM UTC

    Clover Engineers continue to work with our Google Cloud provider to resolve the intermittent incident impacting Clover eCommerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party eCommerce applications. We appreciate your patience as we work to restore service.

  5. resolved Aug 15, 2025, 09:39 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor August 11, 2025

Clover is experiencing an issue with the reporting for NA

Detected by Pingoru
Aug 11, 2025, 08:57 AM UTC
Resolved
Aug 11, 2025, 09:56 AM UTC
Duration
59m
Affected: Clover GODashboard
Timeline · 4 updates
  1. investigating Aug 11, 2025, 08:57 AM UTC

    Clover is experiencing an issue with orders and transactions not showing on the Clover dashboards. However, there are no issues with payments. We appreciate your patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

  2. investigating Aug 11, 2025, 09:05 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 11, 2025, 09:32 AM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 11, 2025, 09:56 AM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor July 17, 2025

Clover is experiencing an issue with eCommerce payments and services for NA

Detected by Pingoru
Jul 17, 2025, 11:21 AM UTC
Resolved
Jul 17, 2025, 11:31 AM UTC
Duration
10m
Affected: Ecommerce
Timeline · 2 updates
  1. investigating Jul 17, 2025, 11:21 AM UTC

    We're investigating an issue impacting Clover merchants in the NA. Our initial assessment indicates an impact on Clover eCommerce payments and services. Our engineering team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.

  2. resolved Jul 17, 2025, 11:31 AM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →