Cloudways experienced a major incident on August 1, 2025 affecting DigitalOcean, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
DigitalOcean
Update timeline
- identified Aug 01, 2025, 09:55 AM UTC
One of our Cloud Provider DigitalOcean is currently undergoing maintenance for a hypervisor in the Sydney region. Our Engineering team is working closely with DigitalOcean's team to resolve this issue as soon as possible. Inconvenience is highly regretted in this case.
- resolved Aug 03, 2025, 09:07 AM UTC
The maintenance has been successfully completed in the Sydney region, and the incident is now resolved.