Cloudways incident

API Server Upgrade

Notice Resolved View vendor source →

Cloudways experienced a notice incident on October 14, 2014, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2014, 02:43 PM UTC
Resolved
Oct 16, 2014, 08:05 AM UTC
Duration
1d 17h
Detected by Pingoru
Oct 14, 2014, 02:43 PM UTC

Update timeline

  1. scheduled Oct 14, 2014, 02:43 PM UTC

    We will be upgrading our API server. During the upgrade process access to Click&Go console will not be available, so you will not be able to launch new servers/applications or do any other change for which the console is needed. This maintenance will not affect availability of servers and applications already running (i.e. your websites will not go down). We have set a maintenance window of 30 minutes. As usual contact support if you have any questions/doubts.

  2. scheduled Oct 16, 2014, 06:30 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Oct 16, 2014, 07:30 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Oct 16, 2014, 08:05 AM UTC

    API Server upgrade has been completed and scheduled maintenance is over. Click&Go console is available again.