Cloudways experienced a notice incident on September 3, 2015, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Sep 03, 2015, 08:09 AM UTC
We are reconfiguring the backend infrastructure that supports the console. The process will last approximately 1h30'. During this time access to the console will be disabled. As usual, all running servers and applications will continue to work without any issue. Cloudways Team
- scheduled Sep 03, 2015, 10:32 AM UTC
Console is available again. We are working on an issue where some of the sections (services, server settings, security, crons and restore) take longer than expected to load. We hope to have this resolved shortly. Cloudways Team
- completed Sep 03, 2015, 11:24 AM UTC
This is now solved and process completed. Sorry for the inconveniences this may have caused. Cloudways Team