Cloudsmith experienced a minor incident on August 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 05, 2026, 04:26 PM UTC
Status: Investigating We are investigating reports of intermittent 500 errors affecting API and web requests across all regions, starting from approximately 17:14 UTC and finishing at 17:15 UTC (Approx 31 seconds impact), related to Database connection exhaustion. We detected a small number of errors across millions of successful requests in the window. The team is investigating the cause Affected components REST API (api.cloudsmith.io) (Degraded performance) Legacy Web App (cloudsmith.io) (Degraded performance) Cloudsmith Web App (app.cloudsmith.com) (Degraded performance)
- investigating Aug 05, 2026, 04:28 PM UTC
Status: Investigating Impact has been confirmed as ended. The engineering team is investigating & monitoring. Affected components Cloudsmith Web App (app.cloudsmith.com) (Operational) REST API (api.cloudsmith.io) (Operational) Legacy Web App (cloudsmith.io) (Operational)
- resolved Aug 05, 2026, 06:11 PM UTC
Status: Resolved No further impact to API or Web applications outside of the 1 minute window Affected components REST API (api.cloudsmith.io) (Operational) Legacy Web App (cloudsmith.io) (Operational) Cloudsmith Web App (app.cloudsmith.com) (Operational)