Cloudsmith experienced a minor incident on August 31, 2026 affecting Package Downloads, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2026, 07:27 PM UTC
Status: Investigating We have identified an issue causing request latency and timeouts in the us-east-2 region. Affected components REST API (api.cloudsmith.io) (Degraded performance) Package Downloads (Degraded performance)
- investigating Aug 31, 2026, 07:58 PM UTC
Status: Investigating We are continuing to investigate the issue causing request latency and timeouts in the US East region. Our engineering team have taken mitigative actions and are monitoring their effect. Next update by 20:27 UTC. Affected components REST API (api.cloudsmith.io) (Degraded performance) Package Downloads (Degraded performance)
- monitoring Aug 31, 2026, 08:14 PM UTC
Status: Monitoring Following mitigative actions, we are seeing request latency and error rates return to normal levels in the US East region. We are continuing to monitor. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)
- resolved Aug 31, 2026, 08:34 PM UTC
Status: Resolved This incident is now resolved. Between 19:16 and 20:11 UTC, customers experienced request latency and timeouts affecting package downloads and API requests in the US East region. We have confirmed that these services have now returned to normal operations. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)