Cloudsmith experienced a minor incident on August 26, 2026 affecting Package Downloads, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2026, 04:38 PM UTC
Status: Investigating We have identified an issue causing request latency and timeouts affecting metadata requests and package downloads. Affected components REST API (api.cloudsmith.io) (Degraded performance) Package Downloads (Degraded performance)
- investigating Aug 25, 2026, 05:06 PM UTC
Status: Investigating We have taken steps to mitigate customer impact, but continue to see latency and timeouts affecting metadata and package download requests. Next update by 17:30 UTC. Affected components REST API (api.cloudsmith.io) (Partial outage) Package Downloads (Partial outage)
- monitoring Aug 25, 2026, 05:29 PM UTC
Status: Monitoring We have returned to normal operations, but will continue to monitor. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)
- resolved Aug 25, 2026, 06:09 PM UTC
Status: Resolved This incident is now resolved. Between 17:04 and 18:13 UTC, customers experienced latency and timeouts affecting metadata and package download requests. We have confirmed normal operations. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)
- monitoring Aug 25, 2026, 07:45 PM UTC
Status: Monitoring We observed increased latency and timeouts between 18:48 and 19:08 UTC. We continue to closely monitor. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)
- resolved Aug 26, 2026, 07:55 AM UTC
Status: Resolved We have confirmed that our services have returned to normal operations. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)