CloudSigma experienced a minor incident on July 14, 2025 affecting Cairo cloud, lasting 8d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2025, 02:29 PM UTC
CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Cairo cloud location. Our team is actively working to resolve the issue as quickly as possible. We apologise for the inconvenience and appreciate your understanding.
- investigating Jul 14, 2025, 02:29 PM UTC
We are continuing to investigate this issue.
- investigating Jul 14, 2025, 08:45 PM UTC
CloudSigma would like to inform you that we have partially mitigated the degraded network performance in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 15, 2025, 03:22 AM UTC
CloudSigma would like to inform you that we have partially mitigated the degraded network performance in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 15, 2025, 07:03 AM UTC
CloudSigma would like to inform you that we have partially mitigated the degraded network performance in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 16, 2025, 02:48 AM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 16, 2025, 05:54 AM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 16, 2025, 09:47 AM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 16, 2025, 12:30 PM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 17, 2025, 03:48 AM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 17, 2025, 09:24 AM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 17, 2025, 08:51 PM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 18, 2025, 06:19 AM UTC
CloudSigma would like to inform you that at the moment, the network is stable in our Cairo cloud location. While the issue is still not fully resolved, we wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 19, 2025, 11:47 AM UTC
CloudSigma would like to inform you that, while the connectivity is stable, some degraded performance is still present. We assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 20, 2025, 09:38 AM UTC
CloudSigma would like to inform you that, while the connectivity is stable, some degraded performance is still present. We assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 21, 2025, 09:31 AM UTC
CloudSigma would like to inform you that, while the connectivity is stable, some degraded performance is still present. We assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 21, 2025, 09:48 PM UTC
CloudSigma would like to inform you that, while the connectivity is stable, some degraded performance is still present. We assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- investigating Jul 23, 2025, 05:23 AM UTC
CloudSigma would like to inform you that, while the connectivity is stable, some degraded performance is still present. We assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.
- resolved Jul 23, 2025, 07:39 AM UTC
CloudSigma would like to inform you that the connectivity in the Cairo cloud is now fully operational. We appreciate your understanding and patience.