CloudSigma experienced a major incident on November 18, 2025 affecting Zürich Cloud and Geneva Cloud and 1 more component, lasting 6h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:06 PM UTC
CloudSigma would like to inform you that Cloudflare is experiencing network issues affecting our WebApp availability in all cloud locations. There is no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident. Please find the status page of Cloudflare: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We will keep you posted on the situation's progress.
- resolved Nov 18, 2025, 06:12 PM UTC
CloudSigma is happy to inform you that Cloudflare's network incident has been resolved and that our WebApp is available in all cloud locations. There was no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident. For more information about the issue from Cloudflare's side, kindly review their status page at: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7