CloudSigma incident

[CAI] Unavailable WebApp

Major Resolved View vendor source →

CloudSigma experienced a major incident on April 9, 2026 affecting Cairo cloud, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 11:32 PM UTC
Resolved
Apr 09, 2026, 11:34 PM UTC
Duration
2m
Detected by Pingoru
Apr 09, 2026, 11:32 PM UTC

Affected components

Cairo cloud

Update timeline

  1. investigating Apr 09, 2026, 11:32 PM UTC

    CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.

  2. resolved Apr 09, 2026, 11:34 PM UTC

    This notification was sent by mistake to all of our customers. Please accept our apologies for the inconvenience.