CloudSigma experienced a major incident on April 13, 2026 affecting Manila Cloud, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 13, 2026, 04:04 PM UTC
Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. As a result, WebApp and virtual machines within this network may be intermittently unreachable. Our teams are actively working on mitigation measures to restore normal service. We will continue to monitor the situation closely and provide updates as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
- resolved Apr 13, 2026, 07:14 PM UTC
Cloudsigma would like to inform you that the network connectivity issues affecting the Manila location have been resolved. All services are operating normally. We appreciate your patience during this incident.