Cloudi-Fi experienced a minor incident on July 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 21, 2026, 12:05 AM UTC
Type: Incident Affected Components: Captive Portals, Admin Interface Jul 21, 00:05:54 GMT+0 - Investigating - **Incident Summary** We are facing an issue with the access to our captive portal in (APAC, Australia) region (login-cn.cloudi-fi.net) **Impact** Visitors from (APAC, Australia) region are getting an error page in the captive portal "Sorry, an error occured, Please contact Cloudi-Fi support team" Jul 21, 00:12:49 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.