Cloudi-Fi experienced a minor incident on January 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 27, 2026, 11:45 PM UTC
Type: Incident Duration: 3 hours and 20 minutes Affected Components: Captive Portals Jan 28, 03:05:28 GMT+0 - Resolved - **Incident Summary** Cloud-Fi was alerted to an issue registering guest users by multiple customers utilizing Captive Portal services. Our team quickly responded to this incident and applied emergency patching to resolve the issue. **Impact** Cloudi-Fi Captive Portal Customers Jan 27, 23:45:02 GMT+0 - Investigating - We are currently investigating an incident involving authentication lagging or looping on guest captive portals. Our development team is actively investigating. Jan 28, 01:07:16 GMT+0 - Identified - We are continuing to work on a fix for this incident.