Cloud.gov experienced a minor incident on August 14, 2025 affecting Logs intake and storage, lasting 3h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2025, 02:23 PM UTC
We are having issues with our log ingestion rate for https://logs.fr.cloud.gov. Consequently, there may be a delay before customer application logs appear on the system. We are are investigating the cause of the slow log ingestion and working on a solution. In the short term, we are scaling up our log ingestion infrastructure to increase our log ingestion rate.
- resolved Aug 14, 2025, 06:09 PM UTC
After scaling up our logging infrastructure, we have seen log ingestion rates return to normal. Going forward, we are going to keep the infrastructure scaling at the new levels. If you are still experiencing issues with your logs not appearing in https://logs.fr.cloud.gov, please contact us at [email protected].