Cloud.gov incident

Intermittent issue accessing logs.fr.cloud.gov

Notice Resolved View vendor source →

Cloud.gov experienced a notice incident on May 28, 2026 affecting Application logs - Intake and storage and Application metrics - Intake and storage and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 12:47 PM UTC
Resolved
May 28, 2026, 02:06 PM UTC
Duration
1h 19m
Detected by Pingoru
May 28, 2026, 12:47 PM UTC

Affected components

Application logs - Intake and storageApplication metrics - Intake and storageBrokered database logs - Intake and storageBrokered service metrics - Intake and storageAudit events - Intake and storage

Update timeline

  1. identified May 28, 2026, 12:47 PM UTC

    Some customers trying to access logs.fr.cloud.gov might get HTTP 404 errors. Cloud.gov support staff have identified the issue and are working on deploying a resolution. Customers are asked to keep re-trying the website to gain access while the fix is being implemented. PLEASE NOTE - this issue only involves customer access to the logs front end. Logs and metrics are still flowing from the platform and apps into the logs system and are not affected. Log alerting is also not affected at this time. Thank You

  2. monitoring May 28, 2026, 01:05 PM UTC

    The fix has been implemented and Cloud.gov support is monitoring the system at this time. Customers should be able to access the front end of logs.fr.cloud.gov again.

  3. resolved May 28, 2026, 02:06 PM UTC

    This incident has been resolved.