Resolved after 20 minutes, affecting App (app.cloudcannon.com) and Hosting (sites.cloudcannon.com) and 1 more, on August 17, 2023.
An issue with an in-memory cache was discovered. Services have been restarted and restored to their normal states. Thank you for your patience.
Affected components
App (app.cloudcannon.com)Hosting (sites.cloudcannon.com)Direct IP 1SocketsDirect IP 2orange-cloud.cloudcannon.com
Update timeline
- investigating Aug 17, 2023, 02:43 PM UTC
We are currently investigating this issue.
- resolved Aug 17, 2023, 03:04 PM UTC
An issue with an in-memory cache was discovered. Services have been restarted and restored to their normal states. Thank you for your patience.
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