CloudCannon Outage History

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CloudCannon had 24 outages in the last 2 years totaling 56h 24m of downtime, averaging 1 incident per month.

There were 24 CloudCannon outages since November 21, 2024 totaling 56h 24m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.cloudcannon.com

Notice July 22, 2026

Assets failing to load in the Visual Editor

Detected by Pingoru
Jul 22, 2026, 03:29 AM UTC
Resolved
Jul 22, 2026, 03:57 AM UTC
Duration
28m
Affected: App (app.cloudcannon.com)
Timeline · 2 updates
  1. investigating Jul 22, 2026, 03:29 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 22, 2026, 03:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 21, 2026

Syncing Issues

Detected by Pingoru
May 21, 2026, 07:55 PM UTC
Resolved
May 21, 2026, 10:53 PM UTC
Duration
2h 57m
Timeline · 4 updates
  1. identified May 21, 2026, 07:55 PM UTC

    Some customers are experiencing issues syncing with GitHub. We are working on a fix

  2. monitoring May 21, 2026, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 21, 2026, 08:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 21, 2026, 10:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Slow requests

Detected by Pingoru
Mar 09, 2026, 04:36 PM UTC
Resolved
Mar 09, 2026, 04:47 PM UTC
Duration
10m
Affected: Hosting (sites.cloudcannon.com)
Timeline · 3 updates
  1. identified Mar 09, 2026, 04:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 09, 2026, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 09, 2026, 04:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Slow hosting requests

Detected by Pingoru
Mar 04, 2026, 09:10 AM UTC
Resolved
Mar 04, 2026, 09:40 AM UTC
Duration
29m
Affected: Hosting (sites.cloudcannon.com)
Timeline · 2 updates
  1. monitoring Mar 04, 2026, 09:10 AM UTC

    Requests were reporting higher than normal response times. We have released a fix and numbers are returning to normal. We are continuing to monitor the results.

  2. resolved Mar 04, 2026, 09:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Slow builds

Detected by Pingoru
Feb 24, 2026, 10:18 PM UTC
Resolved
Feb 24, 2026, 10:35 PM UTC
Duration
16m
Affected: App (app.cloudcannon.com)
Timeline · 3 updates
  1. identified Feb 24, 2026, 10:18 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 24, 2026, 10:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 24, 2026

Error when resetting password for site-level user account authentication

Detected by Pingoru
Feb 24, 2026, 04:09 AM UTC
Resolved
Feb 24, 2026, 08:54 PM UTC
Duration
16h 44m
Timeline · 2 updates
  1. investigating Feb 24, 2026, 04:09 AM UTC

    Some users may not be able to reset the password used to access a Site with User Account authentication. We are currently investigating this issue.

  2. resolved Feb 24, 2026, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

Elevated 503 Error Rate on Hosting

Detected by Pingoru
Feb 20, 2026, 02:08 PM UTC
Resolved
Feb 20, 2026, 04:35 PM UTC
Duration
2h 26m
Affected: Hosting (sites.cloudcannon.com)
Timeline · 4 updates
  1. monitoring Feb 20, 2026, 02:08 PM UTC

    Some 503 errors on hosted sites. We are monitoring the problem and working to release further improvements.

  2. monitoring Feb 20, 2026, 02:10 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Feb 20, 2026, 04:00 PM UTC

    Further issues have been identified and fixes have been released.

  4. resolved Feb 20, 2026, 04:35 PM UTC

    The incident has been resolved. We will produce a post mortem early next week.

Read the full incident report →

Minor February 3, 2026

Delay in builds

Detected by Pingoru
Feb 03, 2026, 08:43 PM UTC
Resolved
Feb 03, 2026, 09:09 PM UTC
Duration
26m
Affected: App (app.cloudcannon.com)
Timeline · 2 updates
  1. identified Feb 03, 2026, 08:43 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 03, 2026, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 5, 2025

Syncing backlog

Detected by Pingoru
Nov 05, 2025, 10:03 PM UTC
Resolved
Nov 05, 2025, 10:32 PM UTC
Duration
29m
Affected: App (app.cloudcannon.com)
Timeline · 2 updates
  1. monitoring Nov 05, 2025, 10:03 PM UTC

    We have identified a backlog of syncs which is causing saves to become backed up. We are monitoring the situation.

  2. resolved Nov 05, 2025, 10:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Syncing paused

Detected by Pingoru
Oct 29, 2025, 07:16 AM UTC
Resolved
Oct 29, 2025, 07:23 AM UTC
Duration
6m
Affected: App (app.cloudcannon.com)
Timeline · 3 updates
  1. identified Oct 29, 2025, 07:16 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 29, 2025, 07:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 07:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 17, 2025

Syncing downtime

Detected by Pingoru
Oct 17, 2025, 05:04 PM UTC
Resolved
Oct 17, 2025, 05:17 PM UTC
Duration
12m
Affected: App (app.cloudcannon.com)
Timeline · 2 updates
  1. investigating Oct 17, 2025, 05:04 PM UTC

    We are currently investigating an issue preventing saves and syncs to start.

  2. resolved Oct 17, 2025, 05:17 PM UTC

    Syncing has returned to normal. We are investigating the root cause for the delays.

Read the full incident report →

Major June 27, 2025

Issues syncing

Detected by Pingoru
Jun 27, 2025, 02:04 PM UTC
Resolved
Jun 27, 2025, 03:02 PM UTC
Duration
57m
Affected: App (app.cloudcannon.com)
Timeline · 4 updates
  1. identified Jun 27, 2025, 02:04 PM UTC

    We have identified an issue which is preventing sites from saving and syncing. We are working on a fix.

  2. monitoring Jun 27, 2025, 02:11 PM UTC

    A fix has been applied and syncs are now running as expected. We are monitoring the back log to ensure all sites sync back up.

  3. monitoring Jun 27, 2025, 02:43 PM UTC

    The back log is starting to clear well now. We are continuing to monitor the results.

  4. resolved Jun 27, 2025, 03:02 PM UTC

    The back log is cleared and syncing has returned to normal.

Read the full incident report →

Major May 6, 2025

Increased hosting error rate

Detected by Pingoru
May 06, 2025, 04:27 PM UTC
Resolved
May 06, 2025, 04:47 PM UTC
Duration
20m
Affected: Hosting (sites.cloudcannon.com)
Timeline · 3 updates
  1. investigating May 06, 2025, 04:27 PM UTC

    We are currently investigating an issue which is causing uncached sites to take longer to load.

  2. monitoring May 06, 2025, 04:41 PM UTC

    Problematic servers have been restarted and hosting is responding correctly. We are continuing to monitor for changes.

  3. resolved May 06, 2025, 04:47 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor April 15, 2025

Invalid 404 responses

Detected by Pingoru
Apr 15, 2025, 01:30 PM UTC
Resolved
Apr 15, 2025, 01:30 PM UTC
Duration
–
Timeline · 1 update
  1. resolved Apr 16, 2025, 02:23 AM UTC

    A erroneous deployment resulted in freshly built sites returning more 404 responses than normal. The release was rolled back and caches were cleared to return service to normal. A fix has since been implemented for the cause.

Read the full incident report →

Minor March 26, 2025

Screenshots are failing to load assets

Detected by Pingoru
Mar 26, 2025, 04:14 AM UTC
Resolved
Mar 26, 2025, 09:05 AM UTC
Duration
4h 50m
Affected: App (app.cloudcannon.com)
Timeline · 2 updates
  1. investigating Mar 26, 2025, 04:14 AM UTC

    We are investigating an issue where screenshots are not loading all assets on a website. This results in broken looking screenshots on some sites.

  2. resolved Mar 26, 2025, 09:05 AM UTC

    We have released a fix and screenshots have returned to normal. Site with broken screenshots will still be broken until a change occurs updating the effected pages. Changing a shared dependency across the sites will re-trigger screenshots for impacted sites (e.g. a layout or shared css file). Sites impacted are limited to sites which rely on case insensitivity of URLs in CloudCannon hosting.

Read the full incident report →

Minor March 21, 2025

Docker login error on builds

Detected by Pingoru
Mar 21, 2025, 02:15 AM UTC
Resolved
Mar 21, 2025, 02:47 AM UTC
Duration
32m
Timeline · 3 updates
  1. investigating Mar 21, 2025, 02:15 AM UTC

    We are currently investigating a docker login error causing build failures.

  2. identified Mar 21, 2025, 02:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 21, 2025, 02:47 AM UTC

    The issue has been resolved and all sites that failed during the period have been rebuilt. Thank you for your patience

Read the full incident report →

Minor March 3, 2025

Elevated 503 errors

Detected by Pingoru
Mar 03, 2025, 10:32 PM UTC
Resolved
Mar 04, 2025, 12:19 AM UTC
Duration
1h 46m
Affected: Hosting (sites.cloudcannon.com)
Timeline · 3 updates
  1. investigating Mar 03, 2025, 10:32 PM UTC

    We are currently investigating elevated 503 errors for sites hosted on CloudCannon.

  2. monitoring Mar 03, 2025, 11:04 PM UTC

    Affected servers have been refreshed and we are monitoring ongoing performance.

  3. resolved Mar 04, 2025, 12:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2025

Builds failing to start

Detected by Pingoru
Feb 03, 2025, 03:47 PM UTC
Resolved
Feb 03, 2025, 04:15 PM UTC
Duration
27m
Timeline · 2 updates
  1. monitoring Feb 03, 2025, 03:47 PM UTC

    We have implemented a fix and builds are running again. There is a queue of builds running now. We will continue to monitor the issue until all are completed.

  2. resolved Feb 03, 2025, 04:15 PM UTC

    Builds have returned to normal and the queue has been cleared. Thank you for your patience with this issue.

Read the full incident report →

Minor December 4, 2024

Delayed execution of background tasks

Detected by Pingoru
Dec 04, 2024, 11:36 PM UTC
Resolved
Dec 05, 2024, 01:36 AM UTC
Duration
2h
Timeline · 3 updates
  1. investigating Dec 04, 2024, 11:36 PM UTC

    We are investigating an issue which is preventing background tasks from executing. Actions with new DNS zones will be delayed.

  2. monitoring Dec 05, 2024, 12:23 AM UTC

    Issue has been resolved, we are monitoring the remaining tasks to ensure the queue is completed.

  3. resolved Dec 05, 2024, 01:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 21, 2024

TLS 1.0 temporarily enabled for some sites

Detected by Pingoru
Nov 21, 2024, 04:00 PM UTC
Resolved
Nov 21, 2024, 08:00 PM UTC
Duration
4h
Timeline · 1 update
  1. resolved Nov 21, 2024, 08:14 PM UTC

    For 4 hours, the minimum TLS was reset back to the default of 1.0. This impacted cloudcannon.com, cloudvent.net and domains added to CloudCannon before the change over to TLS 1.2 in 2021. This change was made for debugging purposes and has been reverted. Some additional bot traffic was detected during this time with no major impact on bandwidth usage. During this time 131 requests were made with TLS 1.0 and 4 requests were made with TLS 1.1. No security was compromised for legitimate human traffic.

Read the full incident report →