CloudCannon incident

Visual editor loading issues

Resolved after 31 minutes, affecting App (app.cloudcannon.com), on October 30, 2023.

monitoring Oct 30, 2023, 08:32 PM UTC

Visual editor is loading successfully. We are continuing to monitor the incident until there is a formal confirmation of a fix from Cloudflare.

Started
Oct 30, 2023, 08:09 PM UTC
Resolved
Oct 30, 2023, 08:41 PM UTC
Duration
31m
Detected by Pingoru
Oct 30, 2023, 08:09 PM UTC

Affected components

App (app.cloudcannon.com)

Update timeline

  1. monitoring Oct 30, 2023, 08:09 PM UTC

    Due to an upstream issue with Cloudflare, the visual editor is not loading. This will show a loading spinner and continue to to retry loading. We are monitoring the upstream fix.

  2. monitoring Oct 30, 2023, 08:32 PM UTC

    Visual editor is loading successfully. We are continuing to monitor the incident until there is a formal confirmation of a fix from Cloudflare.

  3. resolved Oct 30, 2023, 08:41 PM UTC

    Cloudflare has confirmed the issue is resolved.

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