CloudCannon incident

Failed to sync changes with some GIT providers

Resolved after 23 minutes, affecting Atlassian Bitbucket Git via HTTPS and GitHub Git Operations, on February 7, 2024.

resolved Feb 07, 2024, 12:48 AM UTC

This incident has been resolved. All changes were still saved on CloudCannon and GIT providers and any changes can be synced again.

Started
Feb 07, 2024, 12:24 AM UTC
Resolved
Feb 07, 2024, 12:48 AM UTC
Duration
23m
Detected by Pingoru
Feb 07, 2024, 12:24 AM UTC

Affected components

Atlassian Bitbucket Git via HTTPSGitHub Git Operations

Update timeline

  1. investigating Feb 07, 2024, 12:24 AM UTC

    We are investigating an incident with GIT changes not syncing with some GIT providers after a release.

  2. identified Feb 07, 2024, 12:25 AM UTC

    We have rolled back the release and are monitoring the results.

  3. monitoring Feb 07, 2024, 12:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 07, 2024, 12:48 AM UTC

    This incident has been resolved. All changes were still saved on CloudCannon and GIT providers and any changes can be synced again.

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