CloudCannon incident

Hosting downtime

Resolved after 1 hour 34 minutes, affecting Hosting (sites.cloudcannon.com), on May 13, 2024.

monitoring May 13, 2024, 11:43 PM UTC

Servers have become stable, we are monitoring the remaining pending updates for issues.

Started
May 13, 2024, 11:32 PM UTC
Resolved
May 14, 2024, 01:06 AM UTC
Duration
1h 34m
Detected by Pingoru
May 13, 2024, 11:32 PM UTC

Affected components

Hosting (sites.cloudcannon.com)

Update timeline

  1. investigating May 13, 2024, 11:32 PM UTC

    We are currently investigating sites being down through our direct IP addresses.

  2. identified May 13, 2024, 11:36 PM UTC

    We have identified an issue with an automated AWS update. We are working to resolve the issue.

  3. identified May 13, 2024, 11:36 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 13, 2024, 11:43 PM UTC

    Servers have become stable, we are monitoring the remaining pending updates for issues.

  5. resolved May 14, 2024, 01:06 AM UTC

    This incident has been resolved, thank you for your patience.

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