Resolved after 3 hours 45 minutes, on May 4, 2026.
Egnyte has marked this incident resolved: https://status.egnyte.com/incidents/62yhqzw8kgm5 Resolved Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Posted May 04, 2026 - 15:22 UTC
Update timeline
- investigating May 04, 2026, 12:15 PM UTC
Egnyte confirms degraded performance: Please look to their status page at https://status.egnyte.com/ for the most updated informaton. As of 10:00am Eastern: Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. May 04, 2026 - 13:42 UTC Investigating - We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service. May 04, 2026 - 13:16 UTC
- resolved May 04, 2026, 04:00 PM UTC
Egnyte has marked this incident resolved: https://status.egnyte.com/incidents/62yhqzw8kgm5 Resolved Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Posted May 04, 2026 - 15:22 UTC
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