Resolved after 4 hours 2 minutes, affecting Indexing, on June 3, 2026.
This incident has been resolved. The Close app and API are now functioning normally.
Affected components
Update timeline
- investigating Jun 03, 2026, 02:50 PM UTC
Changes done to CRM data are reflected in search with a delay.
- investigating Jun 03, 2026, 03:21 PM UTC
We are continuing to investigate the issue.
- investigating Jun 03, 2026, 04:05 PM UTC
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- investigating Jun 03, 2026, 04:41 PM UTC
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- identified Jun 03, 2026, 05:45 PM UTC
We have implemented a remediation for the delayed search indexing and are monitoring for improvement. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- monitoring Jun 03, 2026, 06:17 PM UTC
A fix has been implemented and we are monitoring the results. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- resolved Jun 03, 2026, 06:53 PM UTC
This incident has been resolved. The Close app and API are now functioning normally.
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