Close experienced a major incident on August 11, 2026, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 11, 2026, 01:12 PM UTC
We are again investigating an elevated number of database failures.
- investigating Aug 11, 2026, 02:15 PM UTC
We are continuing to investigate the issue.
- monitoring Aug 11, 2026, 02:53 PM UTC
We have identified the problem, adjusted our scaling strategy, and are seeing healthy recovery of all systems.
- resolved Aug 11, 2026, 03:15 PM UTC
This incident has been resolved.