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App is unavailable for some customers

Resolved after 28 minutes, affecting Application UI and API, on October 28, 2026.

monitoring Oct 28, 2026, 05:54 PM UTC

The issue has been identified and reverted. Monitoring to ensure everything goes back to normal.

Started
Oct 28, 2026, 05:41 PM UTC
Resolved
Oct 28, 2026, 06:10 PM UTC
Duration
28m
Detected by Pingoru
Oct 28, 2026, 05:41 PM UTC

Affected components

Application UIAPI

Update timeline

  1. investigating Oct 28, 2026, 05:41 PM UTC

    Part of our search infrastructure is degraded and is affecting app availability for customers on the affected cluster

  2. monitoring Oct 28, 2026, 05:54 PM UTC

    The issue has been identified and reverted. Monitoring to ensure everything goes back to normal.

  3. resolved Oct 28, 2026, 06:10 PM UTC

    This incident has been resolved.

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