Clio Outage History

Clio is up right now

Clio had 20 outages in the last 2 years totaling 743h 27m of downtime — averaging 0.8 incidents per month.

There were 20 Clio outages since November 6, 2025 totaling 743h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clio.com

Minor June 11, 2026

[Europe] Performance Issues

Detected by Pingoru
Jun 11, 2026, 04:53 PM UTC
Resolved
Jun 11, 2026, 04:53 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 2 updates
  1. investigating Jun 11, 2026, 03:26 PM UTC

    Status: Investigating An issue impacting performance in some areas of Manage EU is currently under investigation. Users may experience slower than usual background tasks and increased latency. An update will be provided as more information becomes available. Affected components Clio Manage (Degraded performance)

  2. resolved Jun 11, 2026, 04:53 PM UTC

    Status: Resolved The performance issues affecting background jobs has been resolved. Affected components Clio Manage (Operational)

Read the full incident report →

Minor June 1, 2026

[United States] Performance Issues

Detected by Pingoru
Jun 01, 2026, 10:15 PM UTC
Resolved
Jun 01, 2026, 10:15 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 4 updates
  1. identified Jun 01, 2026, 05:40 PM UTC

    Status: Identified An issue impacting performance in Manage has been identified. Some users may experience slower than usual background generation processes, such as report creation and document automation. An update will be provided as more information becomes available. Affected components Clio Manage (Degraded performance)

  2. identified Jun 01, 2026, 09:45 PM UTC

    Status: Identified The cause of the performance issue affecting Manage has been identified, and performance is being restored. During remediation, some users may continue to experience slower lower than usual background generation processes, such as report creation and document automation. An update will be provided once performance has been restored. Affected components Clio Manage (Degraded performance)

  3. identified Jun 01, 2026, 10:14 PM UTC

    Status: Identified The performance issue affecting Manage has been resolved. Affected components Clio Manage (Degraded performance)

  4. resolved Jun 01, 2026, 10:15 PM UTC

    Status: Resolved The performance issue affecting Manage has been resolved. Affected components Clio Manage (Operational)

Read the full incident report →

Minor May 13, 2026

[United States] Service Availability Issue

Detected by Pingoru
May 13, 2026, 05:16 PM UTC
Resolved
May 13, 2026, 05:16 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 3 updates
  1. identified May 13, 2026, 04:44 PM UTC

    Status: Identified The cause of the issue affecting Clio Manage US (app.clio.com) has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented. Affected components Clio Manage (Degraded performance)

  2. monitoring May 13, 2026, 05:04 PM UTC

    Status: Monitoring The issue affecting Clio Manage (app.clio.com) has been fixed, and we are currently monitoring Affected components Clio Manage (Operational)

  3. resolved May 13, 2026, 05:16 PM UTC

    Status: Resolved The issue affecting Manage US (app.clio.com) has been resolved, and systems are operating normally. Affected components Clio Manage (Operational)

Read the full incident report →

Minor April 29, 2026

[Canada] Performance Issues

Detected by Pingoru
Apr 29, 2026, 05:25 PM UTC
Resolved
Apr 29, 2026, 05:25 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 3 updates
  1. investigating Apr 29, 2026, 04:47 PM UTC

    Status: Investigating An issue impacting performance in Manage Canada (ca.app.clio.com) is currently under investigation. Some users may experience slower than usual page loads or increased latency. An update will be provided as more information becomes available. Affected components Clio Manage (Degraded performance)

  2. monitoring Apr 29, 2026, 05:04 PM UTC

    Status: Monitoring We have deployed a fix and are monitoring. An update will be provided as more information becomes available. Affected components Clio Manage (Degraded performance)

  3. resolved Apr 29, 2026, 05:25 PM UTC

    Status: Resolved The performance issue affecting Manage Canada (https://ca.app.clio.com/) has been resolved, and responsiveness is back to normal. Affected components Clio Manage (Operational)

Read the full incident report →

Minor April 1, 2026

[Australia] Authentication Issues

Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
—
Affected: Clio Calendar RulesClio DraftClio GrowClio ManageClio PaymentsClio Work
Timeline · 2 updates
  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Calendar Rules (Degraded performance) Clio Work (Degraded performance) Clio Manage (Degraded performance) Clio Payments (Degraded performance) Clio Draft (Degraded performance) Clio Grow (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Draft (Operational) Clio Grow (Operational) Clio Manage (Operational) Clio Payments (Operational) Clio Calendar Rules (Operational) Clio Work (Operational)

Read the full incident report →

Minor April 1, 2026

[Canada] Authentication Issues

Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
—
Affected: Clio Calendar RulesClio GrowClio ManageClio Payments
Timeline · 2 updates
  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Grow (Degraded performance) Clio Manage (Degraded performance) Clio Payments (Degraded performance) Clio Calendar Rules (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Manage (Operational) Clio Grow (Operational) Clio Payments (Operational) Clio Calendar Rules (Operational)

Read the full incident report →

Minor April 1, 2026

[Europe] Authentication Issues

Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
—
Affected: Clio Calendar RulesClio DraftClio GrowClio ManageClio PaymentsClio Work
Timeline · 2 updates
  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Work (Degraded performance) Clio Grow (Degraded performance) Clio Manage (Degraded performance) Clio Calendar Rules (Degraded performance) Clio Draft (Degraded performance) Clio Payments (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Draft (Operational) Clio Grow (Operational) Clio Manage (Operational) Clio Payments (Operational) Clio Calendar Rules (Operational) Clio Work (Operational)

Read the full incident report →

Minor April 1, 2026

[United States] Authentication Issues

Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
—
Affected: Clio AccountingClio Calendar RulesClio DraftClio File - eFilingClio GrowClio ManageClio Manage AIClio PaymentsClio Work
Timeline · 2 updates
  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Accounting (Degraded performance) Clio Manage (Degraded performance) Clio Payments (Degraded performance) Clio Calendar Rules (Degraded performance) Clio Work (Degraded performance) Clio Draft (Degraded performance) Clio Grow (Degraded performance) Clio File - eFiling (Degraded performance) Clio Manage AI (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Manage AI (Operational) Clio Work (Operational) Clio Draft (Operational) Clio Grow (Operational) Clio Accounting (Operational) Clio Manage (Operational) Clio Payments (Operational) Clio File - eFiling (Operational) Clio Calendar Rules (Operational)

Read the full incident report →

Minor February 18, 2026

[United States] Manage US is unreachable

Detected by Pingoru
Feb 18, 2026, 06:15 AM UTC
Resolved
Feb 18, 2026, 06:15 AM UTC
Duration
—
Affected: Clio Manage
Timeline · 4 updates
  1. investigating Feb 18, 2026, 03:40 AM UTC

    Status: Investigating app.clio.com is unreachable Affected components Clio Manage (Full outage)

  2. investigating Feb 18, 2026, 03:44 AM UTC

    Status: Investigating An issue affecting the availability of Manage US is currently under investigation. Some users may experience errors, slower performance, or difficulty logging in. An update will be provided as more information becomes available. Affected components Clio Manage (Full outage)

  3. monitoring Feb 18, 2026, 04:01 AM UTC

    Status: Monitoring The cause of the issue affecting Manage US has been identified, and service has been restored. We are currently monitoring. Affected components Clio Manage (Operational)

  4. resolved Feb 18, 2026, 06:15 AM UTC

    Status: Resolved The issue affecting Manage US has been resolved, and systems are operating normally. Affected components Clio Manage (Operational)

Read the full incident report →

Minor February 9, 2026

[United States] US users with SMS multi-factor authentication enabled are having difficulty logging in

Detected by Pingoru
Feb 09, 2026, 06:30 PM UTC
Resolved
Feb 09, 2026, 06:30 PM UTC
Duration
—
Affected: Clio AccountingClio Calendar RulesClio DraftClio File - eFilingClio GrowClio ManageClio Manage AIClio PaymentsClio Work
Timeline · 1 update
  1. resolved Feb 09, 2026, 06:30 PM UTC

    Status: Resolved SMS multi-factor authentication codes were temporarily being sent by email for US users due to delivery problems with US mobile providers. A number of users reported inability to login using codes sent by email. Delivery via SMS has been re-enabled and the login success rate has recovered. An investigation to determine why success rates dropped when falling back to email is underway. Affected components Clio Draft (Operational) Clio Grow (Operational) Clio Payments (Operational) Clio File - eFiling (Operational) Clio Work (Operational) Clio Accounting (Operational) Clio Manage (Operational) Clio Calendar Rules (Operational) Clio Manage AI (Operational)

Read the full incident report →

Minor February 1, 2026

[United States] Maintenance: Clio Draft Scheduled Maintenance

Detected by Pingoru
Feb 01, 2026, 07:00 PM UTC
Resolved
Feb 01, 2026, 07:00 PM UTC
Duration
—
Affected: Clio Draft
Timeline · 4 updates
  1. scheduled Jan 29, 2026, 08:38 PM UTC

    Status: Scheduled Clio Draft will be undergoing scheduled maintenance on Sunday February 1st, 2026 between 12PM-3:00PM EST, at which time it will be temporarily unavailable. Thank you for your understanding. Affected components Clio Draft (Under maintenance)

  2. in progress Feb 01, 2026, 05:03 PM UTC

    Status: In progress Clio Draft is currently undergoing scheduled maintenance. Service is expected to resume by Sunday, February 1st at 3:00 PM EST. Affected components Clio Draft (Under maintenance)

  3. in progress Feb 01, 2026, 06:59 PM UTC

    Status: In progress Clio Draft has exited maintenance mode Affected components Clio Draft (Operational)

  4. resolved Feb 01, 2026, 07:00 PM UTC

    Status: Resolved The issue affecting [Service / Clio services] has been resolved, and systems are operating normally. Affected components Clio Draft (Operational)

Read the full incident report →

Minor January 27, 2026

[Europe] Service Issues Due to Azure Outage

Detected by Pingoru
Jan 27, 2026, 05:36 PM UTC
Resolved
Jan 27, 2026, 05:36 PM UTC
Duration
—
Affected: Clio DraftClio GrowClio Work
Timeline · 5 updates
  1. investigating Jan 27, 2026, 02:36 PM UTC

    Status: Investigating Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses. Affected components Clio Draft (Degraded performance) Clio Grow (Degraded performance) Clio Work (Partial outage)

  2. investigating Jan 27, 2026, 02:41 PM UTC

    Status: Investigating Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses. Affected components Clio Draft (Degraded performance) Clio Grow (Degraded performance) Clio Work (Degraded performance)

  3. investigating Jan 27, 2026, 03:16 PM UTC

    Status: Investigating Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses. Affected components Clio Work (Degraded performance) Clio Draft (Degraded performance) Clio Grow (Operational)

  4. investigating Jan 27, 2026, 03:34 PM UTC

    Status: Investigating We are currently investigating an issue affecting the availability of our AI services. Some users may experience errors, slower performance, or difficulty performing actions related to AI. We will provide an update as more information becomes available. Affected components Clio Grow (Operational) Clio Work (Degraded performance) Clio Draft (Degraded performance)

  5. resolved Jan 27, 2026, 05:36 PM UTC

    Status: Resolved Our LLM backend services were fully restored in the EU region. All AI services are running smoothly again. Affected components Clio Draft (Operational) Clio Grow (Operational) Clio Work (Operational)

Read the full incident report →