Clio Outage History

Clio is up right now

Clio had 32 outages in the last 2 years totaling 141h 1m of downtime — averaging 1.3 incidents per month.

There were 32 Clio outages since November 6, 2025 totaling 141h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clio.com

Minor September 17, 2026

[United States] Authentication Issues

Detected by Pingoru
Sep 17, 2026, 10:19 PM UTC
Resolved
Sep 17, 2026, 10:19 PM UTC
Duration
—
Affected: Clio GrowClio Manage
Timeline · 2 updates
  1. investigating Sep 17, 2026, 08:49 PM UTC

    Status: Investigating Authentication issues may be causing some users to be redirected to a blank page when logging into Clio. The cause is currently under investigation. An update will be provided as soon as more information becomes available. Affected components Clio Manage (Degraded performance)

  2. resolved Sep 18, 2026, 04:51 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Clio Support Affected components Clio Grow (Operational) Clio Manage (Operational)

Read the full incident report →

Minor September 11, 2026

[Australia] Service Availability Issues

Detected by Pingoru
Sep 11, 2026, 05:52 PM UTC
Resolved
Sep 11, 2026, 05:52 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 3 updates
  1. investigating Sep 11, 2026, 05:00 PM UTC

    Status: Investigating An issue affecting the availability of Clio Manage is currently under investigation. Some users may experience errors, slower performance, or difficulty logging in. An update will be provided as more information becomes available. Affected components Clio Manage (Full outage)

  2. monitoring Sep 11, 2026, 05:35 PM UTC

    Status: Monitoring The issue affecting Clio Manage has been identified and remediated, we are monitoring to ensure we have returned to normal operation Affected components Clio Manage (Operational)

  3. resolved Sep 11, 2026, 05:52 PM UTC

    Status: Resolved The incident has been resolved, Clio Manage has returned to normal operation Affected components Clio Manage (Operational)

Read the full incident report →

Minor September 11, 2026

[Canada] Service Availability Issues

Detected by Pingoru
Sep 11, 2026, 05:52 PM UTC
Resolved
Sep 11, 2026, 05:52 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 3 updates
  1. investigating Sep 11, 2026, 05:00 PM UTC

    Status: Investigating An issue affecting the availability of Clio Manage is currently under investigation. Some users may experience errors, slower performance, or difficulty logging in. An update will be provided as more information becomes available. Affected components Clio Manage (Full outage)

  2. monitoring Sep 11, 2026, 05:35 PM UTC

    Status: Monitoring The issue affecting Clio Manage has been identified and remediated, we are monitoring to ensure we have returned to normal operation Affected components Clio Manage (Operational)

  3. resolved Sep 11, 2026, 05:52 PM UTC

    Status: Resolved The incident has been resolved, Clio Manage has returned to normal operation Affected components Clio Manage (Operational)

Read the full incident report →

Minor September 11, 2026

[Europe] Service Availability Issues

Detected by Pingoru
Sep 11, 2026, 05:52 PM UTC
Resolved
Sep 11, 2026, 05:52 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 3 updates
  1. investigating Sep 11, 2026, 05:00 PM UTC

    Status: Investigating An issue affecting the availability of Clio Manage is currently under investigation. Some users may experience errors, slower performance, or difficulty logging in. An update will be provided as more information becomes available. Affected components Clio Manage (Full outage)

  2. monitoring Sep 11, 2026, 05:35 PM UTC

    Status: Monitoring The issue affecting Clio Manage has been identified and remediated, we are monitoring to ensure we have returned to normal operation Affected components Clio Manage (Operational)

  3. resolved Sep 11, 2026, 05:52 PM UTC

    Status: Resolved The incident has been resolved, Clio Manage has returned to normal operation Affected components Clio Manage (Operational)

Read the full incident report →

Minor September 11, 2026

[United States] Service Availability Issues

Detected by Pingoru
Sep 11, 2026, 05:52 PM UTC
Resolved
Sep 11, 2026, 05:52 PM UTC
Duration
—
Affected: Clio Manage
Timeline · 3 updates
  1. investigating Sep 11, 2026, 05:00 PM UTC

    Status: Investigating An issue affecting the availability of Clio Manage is currently under investigation. Some users may experience errors, slower performance, or difficulty logging in. An update will be provided as more information becomes available. Affected components Clio Manage (Full outage)

  2. monitoring Sep 11, 2026, 05:35 PM UTC

    Status: Monitoring The issue affecting Clio Manage has been identified and remediated, we are monitoring to ensure we have returned to normal operation Affected components Clio Manage (Operational)

  3. resolved Sep 11, 2026, 05:52 PM UTC

    Status: Resolved The incident has been resolved, Clio Manage has returned to normal operation Affected components Clio Manage (Operational)

Read the full incident report →

Minor September 2, 2026

[Canada] Connection with Intuit Quickbooks

Detected by Pingoru
Sep 02, 2026, 03:29 PM UTC
Resolved
Sep 02, 2026, 03:29 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 02, 2026, 03:29 PM UTC

    Status: Resolved This incident is now resolved. Our connection with Intuit QuickBooks was unavailable, which meant QuickBooks Online syncs from Clio Manage were delayed or did not complete for customers in the US and Canada. The resulting backlog of queued work also delayed some other background processing in Clio Manage. We limited the affected sync while the backlog cleared, then restored it once processing had caught up. The connection has been operating normally since, and queued work has been resent automatically. We are reviewing how this integration fails so that a future interruption is isolated to the affected features rather than delaying other background work. We apologize for the disruption.

Read the full incident report →

Minor September 2, 2026

[United States] Connection with Intuit Quickbooks

Detected by Pingoru
Sep 02, 2026, 03:29 PM UTC
Resolved
Sep 02, 2026, 03:29 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 02, 2026, 03:29 PM UTC

    Status: Resolved This incident is now resolved. Our connection with Intuit QuickBooks was unavailable, which meant QuickBooks Online syncs from Clio Manage were delayed or did not complete for customers in the US and Canada. The resulting backlog of queued work also delayed some other background processing in Clio Manage. We limited the affected sync while the backlog cleared, then restored it once processing had caught up. The connection has been operating normally since, and queued work has been resent automatically. We are reviewing how this integration fails so that a future interruption is isolated to the affected features rather than delaying other background work. We apologize for the disruption.

Read the full incident report →

Minor August 24, 2026

[Australia] Performance Issues in Document Processing

Detected by Pingoru
Aug 24, 2026, 05:42 AM UTC
Resolved
Aug 24, 2026, 05:42 AM UTC
Duration
—
Affected: Clio Manage
Timeline · 2 updates
  1. identified Aug 23, 2026, 09:36 PM UTC

    Status: Identified We have identified performance issues affecting time to process uploaded documents. We already found the source of the issue and we are working on restoring performance. During remediation, some users may continue to experience slower response times or timeouts. An update will be provided once performance has been restored. Affected components Clio Manage (Degraded performance)

  2. resolved Aug 24, 2026, 05:42 AM UTC

    Status: Resolved The performance issue affecting Clio Manage Document Processing has been resolved, and responsiveness is back to normal. Affected components Clio Manage (Operational)

Read the full incident report →

Major August 23, 2026

[Canada] Performance Issues in Document Processing

Detected by Pingoru
Aug 23, 2026, 09:36 PM UTC
Resolved
Aug 24, 2026, 03:04 AM UTC
Duration
5h 27m
Affected: Clio Manage
Timeline · 2 updates
  1. identified Aug 23, 2026, 09:36 PM UTC

    Status: Identified We have identified performance issues affecting time to process uploaded documents. We already found the source of the issue and we are working on restoring performance. During remediation, some users may continue to experience slower response times or timeouts. An update will be provided once performance has been restored. Affected components Clio Manage (Degraded performance)

  2. identified Aug 23, 2026, 09:36 PM UTC

    Status: Identified We have identified performance issues affecting time to process uploaded documents. We already found the source of the issue and we are working on restoring performance. During remediation, some users may continue to experience slower response times or timeouts. An update will be provided once performance has been restored. Affected components Clio Manage (Degraded performance)

Read the full incident report →

Minor August 3, 2026

[Australia] Service Availability Issue

Detected by Pingoru
Aug 03, 2026, 11:56 PM UTC
Resolved
Aug 03, 2026, 11:56 PM UTC
Duration
—
Affected: Clio Work
Timeline · 2 updates
  1. investigating Aug 03, 2026, 11:33 PM UTC

    Status: Investigating The cause of the issue affecting Vincent Mobile, and the Word Add-In has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented. Affected components Clio Work (Partial outage)

  2. resolved Aug 03, 2026, 11:56 PM UTC

    Status: Resolved The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally. Affected components Clio Work (Operational)

Read the full incident report →

Minor August 3, 2026

[Canada] Service Availability Issue

Detected by Pingoru
Aug 03, 2026, 11:56 PM UTC
Resolved
Aug 03, 2026, 11:56 PM UTC
Duration
—
Timeline · 2 updates
  1. investigating Aug 03, 2026, 11:33 PM UTC

    Status: Investigating The cause of the issue affecting Vincent Mobile, and the Word Add-In has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented.

  2. resolved Aug 03, 2026, 11:56 PM UTC

    Status: Resolved The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally.

Read the full incident report →

Minor August 3, 2026

[Europe] Service Availability Issue

Detected by Pingoru
Aug 03, 2026, 11:56 PM UTC
Resolved
Aug 03, 2026, 11:56 PM UTC
Duration
—
Affected: Clio Work
Timeline · 2 updates
  1. investigating Aug 03, 2026, 11:33 PM UTC

    Status: Investigating The cause of the issue affecting Vincent Mobile, and the Word Add-In has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented. Affected components Clio Work (Partial outage)

  2. resolved Aug 03, 2026, 11:56 PM UTC

    Status: Resolved The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally. Affected components Clio Work (Operational)

Read the full incident report →

Minor August 3, 2026

[United States] Service Availability Issue

Detected by Pingoru
Aug 03, 2026, 11:56 PM UTC
Resolved
Aug 03, 2026, 11:56 PM UTC
Duration
—
Affected: Clio Work
Timeline · 2 updates
  1. investigating Aug 03, 2026, 11:33 PM UTC

    Status: Investigating The cause of the issue affecting Vincent Mobile, and the Word Add-In has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented. Affected components Clio Work (Partial outage)

  2. resolved Aug 03, 2026, 11:56 PM UTC

    Status: Resolved The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally. Affected components Clio Work (Operational)

Read the full incident report →

Minor July 23, 2026

[Australia] Performance Issues

Detected by Pingoru
Jul 23, 2026, 07:22 PM UTC
Resolved
Jul 23, 2026, 07:22 PM UTC
Duration
—
Affected: Clio Work
Timeline · 2 updates
  1. identified Jul 23, 2026, 06:53 PM UTC

    Status: Identified The cause of the performance issue affecting Clio Work and Vincent Standalone has been identified, and performance is being restored. During remediation, some users may continue to experience slower response times. An update will be provided once performance has been restored. Affected components Clio Work (Partial outage)

  2. resolved Jul 23, 2026, 07:22 PM UTC

    Status: Resolved The performance issue affecting [Service] has been resolved, and responsiveness is back to normal. Affected components Clio Work (Operational)

Read the full incident report →

Minor July 23, 2026

[Canada] Performance Issues

Detected by Pingoru
Jul 23, 2026, 07:22 PM UTC
Resolved
Jul 23, 2026, 07:22 PM UTC
Duration
—
Timeline · 2 updates
  1. identified Jul 23, 2026, 06:53 PM UTC

    Status: Identified The cause of the performance issue affecting Clio Work and Vincent Standalone has been identified, and performance is being restored. During remediation, some users may continue to experience slower response times. An update will be provided once performance has been restored.

  2. resolved Jul 23, 2026, 07:22 PM UTC

    Status: Resolved The performance issue affecting [Service] has been resolved, and responsiveness is back to normal.

Read the full incident report →

Minor July 23, 2026

[Europe] Performance Issues

Detected by Pingoru
Jul 23, 2026, 07:22 PM UTC
Resolved
Jul 23, 2026, 07:22 PM UTC
Duration
—
Affected: Clio Work
Timeline · 2 updates
  1. identified Jul 23, 2026, 06:53 PM UTC

    Status: Identified The cause of the performance issue affecting Clio Work and Vincent Standalone has been identified, and performance is being restored. During remediation, some users may continue to experience slower response times. An update will be provided once performance has been restored. Affected components Clio Work (Partial outage)

  2. resolved Jul 23, 2026, 07:22 PM UTC

    Status: Resolved The performance issue affecting [Service] has been resolved, and responsiveness is back to normal. Affected components Clio Work (Operational)

Read the full incident report →

Minor July 23, 2026

[United States] Performance Issues

Detected by Pingoru
Jul 23, 2026, 07:22 PM UTC
Resolved
Jul 23, 2026, 07:22 PM UTC
Duration
—
Affected: Clio Work
Timeline · 2 updates
  1. identified Jul 23, 2026, 06:53 PM UTC

    Status: Identified The cause of the performance issue affecting Clio Work and Vincent Standalone has been identified, and performance is being restored. During remediation, some users may continue to experience slower response times. An update will be provided once performance has been restored. Affected components Clio Work (Partial outage)

  2. resolved Jul 23, 2026, 07:22 PM UTC

    Status: Resolved The performance issue affecting [Service] has been resolved, and responsiveness is back to normal. Affected components Clio Work (Operational)

Read the full incident report →

Minor April 1, 2026

[Australia] Authentication Issues

Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
—
Affected: Clio Calendar RulesClio DraftClio GrowClio ManageClio PaymentsClio Work
Timeline · 2 updates
  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Calendar Rules (Degraded performance) Clio Work (Degraded performance) Clio Manage (Degraded performance) Clio Payments (Degraded performance) Clio Draft (Degraded performance) Clio Grow (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Draft (Operational) Clio Grow (Operational) Clio Manage (Operational) Clio Payments (Operational) Clio Calendar Rules (Operational) Clio Work (Operational)

Read the full incident report →

Minor April 1, 2026

[Canada] Authentication Issues

Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
—
Affected: Clio Calendar RulesClio GrowClio ManageClio Payments
Timeline · 2 updates
  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Grow (Degraded performance) Clio Manage (Degraded performance) Clio Payments (Degraded performance) Clio Calendar Rules (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Manage (Operational) Clio Grow (Operational) Clio Payments (Operational) Clio Calendar Rules (Operational)

Read the full incident report →

Minor April 1, 2026

[Europe] Authentication Issues

Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
—
Affected: Clio Calendar RulesClio DraftClio GrowClio ManageClio PaymentsClio Work
Timeline · 2 updates
  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Work (Degraded performance) Clio Grow (Degraded performance) Clio Manage (Degraded performance) Clio Calendar Rules (Degraded performance) Clio Draft (Degraded performance) Clio Payments (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Draft (Operational) Clio Grow (Operational) Clio Manage (Operational) Clio Payments (Operational) Clio Calendar Rules (Operational) Clio Work (Operational)

Read the full incident report →

Minor February 18, 2026

[United States] Manage US is unreachable

Detected by Pingoru
Feb 18, 2026, 06:15 AM UTC
Resolved
Feb 18, 2026, 06:15 AM UTC
Duration
—
Affected: Clio Manage
Timeline · 4 updates
  1. investigating Feb 18, 2026, 03:40 AM UTC

    Status: Investigating app.clio.com is unreachable Affected components Clio Manage (Full outage)

  2. investigating Feb 18, 2026, 03:44 AM UTC

    Status: Investigating An issue affecting the availability of Manage US is currently under investigation. Some users may experience errors, slower performance, or difficulty logging in. An update will be provided as more information becomes available. Affected components Clio Manage (Full outage)

  3. monitoring Feb 18, 2026, 04:01 AM UTC

    Status: Monitoring The cause of the issue affecting Manage US has been identified, and service has been restored. We are currently monitoring. Affected components Clio Manage (Operational)

  4. resolved Feb 18, 2026, 06:15 AM UTC

    Status: Resolved The issue affecting Manage US has been resolved, and systems are operating normally. Affected components Clio Manage (Operational)

Read the full incident report →