Clio incident

[Australia] Service Availability Issue

Minor Resolved View vendor source →

Clio experienced a minor incident on August 3, 2026 affecting Clio Work, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 11:56 PM UTC
Resolved
Aug 03, 2026, 11:56 PM UTC
Duration
Detected by Pingoru
Aug 03, 2026, 11:56 PM UTC

Affected components

Clio Work

Update timeline

  1. investigating Aug 03, 2026, 11:33 PM UTC

    Status: Investigating The cause of the issue affecting Vincent Mobile, and the Word Add-In has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented. Affected components Clio Work (Partial outage)

  2. resolved Aug 03, 2026, 11:56 PM UTC

    Status: Resolved The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally. Affected components Clio Work (Operational)