Clio incident

[Australia] Performance Issues in Document Processing

Minor Resolved View vendor source →

Clio experienced a minor incident on August 24, 2026 affecting Clio Manage, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 05:42 AM UTC
Resolved
Aug 24, 2026, 05:42 AM UTC
Duration
—
Detected by Pingoru
Aug 24, 2026, 05:42 AM UTC

Affected components

Clio Manage

Update timeline

  1. identified Aug 23, 2026, 09:36 PM UTC

    Status: Identified We have identified performance issues affecting time to process uploaded documents. We already found the source of the issue and we are working on restoring performance. During remediation, some users may continue to experience slower response times or timeouts. An update will be provided once performance has been restored. Affected components Clio Manage (Degraded performance)

  2. resolved Aug 24, 2026, 05:42 AM UTC

    Status: Resolved The performance issue affecting Clio Manage Document Processing has been resolved, and responsiveness is back to normal. Affected components Clio Manage (Operational)