Clio experienced a minor incident on January 27, 2026 affecting Clio Draft and Clio Grow and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 02:36 PM UTC
Status: Investigating Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses. Affected components Clio Draft (Degraded performance) Clio Grow (Degraded performance) Clio Work (Partial outage)
- investigating Jan 27, 2026, 02:41 PM UTC
Status: Investigating Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses. Affected components Clio Draft (Degraded performance) Clio Grow (Degraded performance) Clio Work (Degraded performance)
- investigating Jan 27, 2026, 03:16 PM UTC
Status: Investigating Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses. Affected components Clio Work (Degraded performance) Clio Draft (Degraded performance) Clio Grow (Operational)
- investigating Jan 27, 2026, 03:34 PM UTC
Status: Investigating We are currently investigating an issue affecting the availability of our AI services. Some users may experience errors, slower performance, or difficulty performing actions related to AI. We will provide an update as more information becomes available. Affected components Clio Grow (Operational) Clio Work (Degraded performance) Clio Draft (Degraded performance)
- resolved Jan 27, 2026, 05:36 PM UTC
Status: Resolved Our LLM backend services were fully restored in the EU region. All AI services are running smoothly again. Affected components Clio Draft (Operational) Clio Grow (Operational) Clio Work (Operational)