ClickHouse incident
Monitoring and billing impact on customer services in ap-southeast-1
ClickHouse experienced a minor incident on July 24, 2026 affecting ap-southeast-1 and eu-west-1, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 01:07 PM UTC
Status: Investigating Monitoring and billing is degraded in eu-west-1. Specifically: Monitoring dashboards will not contain the latest data Metric-based notification will not be sent Missing metrics in prometheus endpoints Billing metering is not currently updating Autoscaling recommendations are not being applied Affected components eu-west-1 (Degraded performance)
- resolved Jul 24, 2026, 04:33 PM UTC
Status: Resolved Issue is now resolved. Currently backfilling metrics for dashboards. Affected components eu-west-1 (Operational)
- investigating Jul 24, 2026, 05:13 PM UTC
Status: Investigating We are investigating an issue impacting customer services in ap-southeast-1. Some services may experience degraded availability. Affected components ap-southeast-1 (Partial outage) eu-west-1 (Operational)
- monitoring Jul 24, 2026, 08:55 PM UTC
Status: Monitoring The issue with monitoring and billing in ap-southeast-1 is resolved. We are now backfilling the missing data. Affected components ap-southeast-1 (Degraded performance) eu-west-1 (Operational)
- resolved Jul 24, 2026, 09:28 PM UTC
Status: Resolved Backfill of data for ap-southeast-1 is complete. Affected components ap-southeast-1 (Operational) eu-west-1 (Operational)