Cleeng incident

MediaStore Widgets - service outage

Notice Resolved View vendor source →

Cleeng experienced a notice incident on July 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 12:33 PM UTC
Resolved
Jul 07, 2025, 10:30 PM UTC
Duration
Detected by Pingoru
Jul 09, 2025, 12:33 PM UTC

Update timeline

  1. resolved Jul 09, 2025, 12:33 PM UTC

    We experienced a service outage affecting MediaStore Widgets from yesterday, 12:26 CET until today, 14:10 CET. Root Cause: Human error during deployment - an external dependency was installed without sufficient testing, causing the widget service to fail. Impact: embedding of MediaStore Widgets was not working during this period. Resolution: The problematic dependency was rolled back and service was fully restored at 14:10. We apologize for the inconvenience and have implemented additional testing protocols to prevent similar issues in the future.