Clear Books incident

The Co-operative Bank - Business Online Banking

Resolved on September 29, 2026, affecting The Co-operative Bank.

monitoring Sep 29, 2026, 10:02 AM UTC

We’re currently experiencing a known issue with the Co-Op business bank feed that is preventing connections and updates. We suspect a recent system change at the bank caused this. We’ve already escalated the issue directly with Co-Op and our feed provider, and we will update you as soon as they give us a fix. We appreciate your patience! 2026-10-05 11:40:00 BST - Co-op have confirmed that the issue relates to their recent system upgrades and affects third party software connected using Open Banking. They are currently working to address the issue.

Started
Sep 29, 2026, 10:02 AM UTC
Resolved
Sep 29, 2026, 10:02 AM UTC
Duration
–
Detected by Pingoru
Sep 29, 2026, 10:02 AM UTC

Affected components

The Co-operative Bank

Update timeline

  1. monitoring Sep 29, 2026, 10:02 AM UTC

    We’re currently experiencing a known issue with the Co-Op business bank feed that is preventing connections and updates. We suspect a recent system change at the bank caused this. We’ve already escalated the issue directly with Co-Op and our feed provider, and we will update you as soon as they give us a fix. We appreciate your patience! 2026-10-05 11:40:00 BST - Co-op have confirmed that the issue relates to their recent system upgrades and affects third party software connected using Open Banking. They are currently working to address the issue.

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