Accounting - System monitor
Affected: Accounting
Timeline · 1 update
- investigating Oct 21, 2026, 02:47 PM UTC
Accounting check **failed** (server time: 21/10/2026 14:47:34 GMT) Expected HTTP response status: 200, got: 503
Clear Books Outage History
Clear Books degraded · 1 long-running issue View live status →Clear Books had 11 outages in the last 2 years, averaging 0.5 incidents per month.
There were 11 Clear Books outages since August 4, 2025. Each is summarised below. Incident details, duration, and resolution information.
Authentication - System monitor
Affected: Authentication
Timeline · 1 update
- investigating Oct 21, 2026, 02:47 PM UTC
Authentication check **failed** (server time: 21/10/2026 14:47:34 GMT) Expected HTTP response status: 200, got: 503
Marketing pages - System monitor
Affected: Marketing and help pages
Timeline · 1 update
- investigating Oct 21, 2026, 02:47 PM UTC
Marketing pages check **failed** (server time: 21/10/2026 14:47:34 GMT) Expected HTTP response status: 200, got: 503
Subscription management - System monitor
Affected: Subscription management
Timeline · 1 update
- investigating Oct 21, 2026, 02:47 PM UTC
Subscription management check **failed** (server time: 21/10/2026 14:47:34 GMT) Expected HTTP response status: 200, got: 503
API - System monitor
Affected: Clear Books API
Timeline · 1 update
- investigating Oct 21, 2026, 02:44 PM UTC
API check **failed** (server time: 21/10/2026 14:44:34 GMT) Expected HTTP response status: 200, got: 503
Emergency maintenance
Timeline · 1 update
- identified Oct 21, 2026, 04:00 AM UTC
Clear Books is currently undergoing emergency maintenance and some features may be temporarily unavailable. We're working to restore full service as soon as we can. Apologies for the inconvenience.
HMRC MTD intermittent errors
Affected: HMRC ITSA (MTD)
Timeline · 1 update
- resolved Oct 05, 2026, 08:40 AM UTC
We're seeing intermittent errors from HMRC's MTD for Income Tax service at the moment. If you experience an error when making a submission or trying to set up your link to HMRC, trying again should resolve it in most cases. 2026-10-06 10:30:00 BST - We're seeing a further degredation in performance with errors becoming more frequent 2026-10-08 20:00:00 BST - Performance appears to be back to normal
HMRC MTD outage
Affected: HMRC ITSA (MTD)
Timeline · 1 update
- resolved Oct 03, 2026, 07:15 AM UTC
HMRC are currently experiencing an outage of their MTD services, and as a result these features will not be functioning in Clear Books. We are awaiting a fix from HMRC. 2026-10-03 07:30:00 BST - We are seeing MTD functionality return to normal
The Co-operative Bank - Business Online Banking
Affected: The Co-operative Bank
Timeline · 1 update
- monitoring Sep 29, 2026, 10:02 AM UTC
We’re currently experiencing a known issue with the Co-Op business bank feed that is preventing connections and updates. We suspect a recent system change at the bank caused this. We’ve already escalated the issue directly with Co-Op and our feed provider, and we will update you as soon as they give us a fix. We appreciate your patience! 2026-10-05 11:40:00 BST - Co-op have confirmed that the issue relates to their recent system upgrades and affects third party software connected using Open Banking. They are currently working to address the issue.
HMRC Scheduled Maintenance
Timeline · 1 update
- resolved Sep 24, 2026, 12:51 PM UTC
HMRC are performing [scheduled maintenance](https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues) from 7pm Saturday 26th to 9am Monday 28th September. You may be unable to view or submit your MTD for Income Tax information during this time.
Lloyds Bank - Personal
Affected: Lloyds Bank
Timeline · 1 update
- resolved Aug 04, 2025, 04:11 PM UTC
An issue has been identified with the 'Lloyds Bank - Personal' feed. Users are seeing a message stating, "Your transaction history is currently being imported and will be available in your bank account in a few moments," but no transactions are being imported. Our bank feed provider is working with Lloyds to resolve this.