Clay Labs Outage History

Clay Labs is up right now

Pingoru has recorded 128 incidents for Clay Labs: 51 in the last 12 months and 12 in the last 90 days.

Source: status.clay.com

128incidents recorded
51last 12 months
12last 90 days
29 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct8%
Pingoru began tracking Clay Labs in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20264121 of 720 (17%)
May 2026573 of 744 (10%)
June 2026388 of 720 (12%)
July 20266127 of 744 (17%)
August 2026449 of 744 (7%)
September 20265390 of 720 (54%)
October 2026247 of 591 (8%)

Incidents, newest first

Major October 29, 2025 Clay app down 2h 6m Clay service

Started Oct 29, 2025, 07:33 PM UTC· resolved Oct 29, 2025, 09:39 PM UTC

  1. resolved Oct 29, 2025, 09:39 PM UTC

    This incident is resolved. app.clay.com is functioning normally and enrichments are running as expected since 4:05pm Eastern.

  2. resolved Nov 12, 2025, 09:46 PM UTC

    This incident is resolved. app.clay.com is functioning normally and enrichments are running as expected since 4:05pm Eastern.

Read the full incident report →

Minor October 22, 2025 Claygent Column Runtime Errors 1h 35m Clay service

Started Oct 22, 2025, 11:09 AM UTC· resolved Oct 22, 2025, 12:44 PM UTC

  1. resolved Oct 22, 2025, 12:44 PM UTC

    The issue affecting Claygent columns has been resolved. All Claygent column executions should now run successfully. We appreciate your patience.

  2. resolved Nov 05, 2025, 12:48 PM UTC

    The issue affecting Claygent columns has been resolved. All Claygent column executions should now run successfully. We appreciate your patience.

Read the full incident report →

Major October 20, 2025 Systems Recovering After AWS Outage 2d 2h Clay service

Started Oct 20, 2025, 08:01 AM UTC· resolved Oct 22, 2025, 10:04 AM UTC

  1. resolved Oct 22, 2025, 10:04 AM UTC

    Systems have fully recovered.

  2. resolved Nov 04, 2025, 05:40 PM UTC

    Systems have fully recovered.

Read the full incident report →

Minor October 16, 2025 Issues with connecting to Apollo 4h 54m Clay service

Started Oct 16, 2025, 10:07 AM UTC· resolved Oct 16, 2025, 03:01 PM UTC

  1. resolved Oct 16, 2025, 03:01 PM UTC

    We’ve fully resolved the issue.

  2. resolved Nov 03, 2025, 05:21 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor September 12, 2025 Some cells stuck in queued state. 1h 18m Clay service

Started Sep 12, 2025, 01:04 AM UTC· resolved Sep 12, 2025, 02:23 AM UTC

  1. resolved Sep 12, 2025, 02:23 AM UTC

    We’ve fully resolved the issue.

  2. resolved Sep 26, 2025, 02:20 AM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor September 7, 2025 High error rate on clay.com 1h 34m Clay service

Started Sep 07, 2025, 11:23 PM UTC· resolved Sep 08, 2025, 12:58 AM UTC

  1. resolved Sep 08, 2025, 12:58 AM UTC

    We’ve fully resolved the issue.

  2. resolved Sep 23, 2025, 06:55 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor September 4, 2025 Issues logging into Clay 3d 5h Clay service

Started Sep 04, 2025, 06:09 PM UTC· resolved Sep 07, 2025, 11:28 PM UTC

  1. resolved Sep 07, 2025, 11:28 PM UTC

    The issue has been fully resolved.

  2. resolved Sep 21, 2025, 11:28 PM UTC

    The issue has been fully resolved.

Read the full incident report →

Minor August 21, 2025 Leadmagic Email Enrichment Timeouts 1d 2h Clay service

Started Aug 21, 2025, 05:27 PM UTC· resolved Aug 22, 2025, 07:48 PM UTC

  1. resolved Aug 22, 2025, 07:48 PM UTC

    We’ve fully resolved the issue.

  2. resolved Sep 05, 2025, 07:47 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor August 19, 2025 Issue causing row deletion in some tables when adding enrichments 1d 14h Clay service

Started Aug 19, 2025, 09:12 AM UTC· resolved Aug 20, 2025, 11:56 PM UTC

  1. resolved Aug 20, 2025, 11:56 PM UTC

    We’ve fully resolved the issue and have contacted affected customers. We were able to restore any lost data, as well as refund any credits that may have been lost.

  2. resolved Sep 03, 2025, 11:54 PM UTC

    We’ve fully resolved the issue and have contacted affected customers. We were able to restore any lost data, as well as refund any credits that may have been lost.

Read the full incident report →

Minor August 11, 2025 'Enrich Person' and some GPT actions slow to run 23h 41m Clay service

Started Aug 11, 2025, 04:49 PM UTC· resolved Aug 12, 2025, 04:31 PM UTC

  1. resolved Aug 12, 2025, 04:31 PM UTC

    We’ve fully resolved the issue.

  2. resolved Aug 14, 2025, 07:49 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor August 7, 2025 Sharing workbook templates experiencing issues 4h 17m Clay service

Started Aug 07, 2025, 03:22 PM UTC· resolved Aug 07, 2025, 07:39 PM UTC

  1. resolved Aug 07, 2025, 07:39 PM UTC

    We’ve fully resolved the issue.

  2. resolved Aug 08, 2025, 07:38 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor August 6, 2025 Customers experiency latency issues with AI columns 2d 6h Clay service

Started Aug 06, 2025, 07:22 PM UTC· resolved Aug 09, 2025, 01:35 AM UTC

  1. resolved Aug 09, 2025, 01:35 AM UTC

    We’ve fully resolved the issue.

  2. resolved Aug 12, 2025, 05:03 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor August 6, 2025 Issue Creating Tables from Bottom “Add” Button 1h 27m Clay service

Started Aug 06, 2025, 12:18 AM UTC· resolved Aug 06, 2025, 01:46 AM UTC

  1. resolved Aug 06, 2025, 01:46 AM UTC

    We’ve fully resolved the issue.

  2. resolved Aug 07, 2025, 01:47 AM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor July 29, 2025 Elevated Latency in Table Loading 29m Clay service

Started Jul 29, 2025, 09:46 AM UTC· resolved Jul 29, 2025, 10:16 AM UTC

  1. resolved Jul 29, 2025, 10:16 AM UTC

    We’ve fully resolved the issue.

  2. resolved Jul 31, 2025, 01:08 AM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor July 28, 2025 HG Insights source and signal failing when employee range is included 1h 37m Clay service

Started Jul 28, 2025, 07:34 PM UTC· resolved Jul 28, 2025, 09:12 PM UTC

  1. resolved Jul 28, 2025, 09:12 PM UTC

    We’ve fully resolved the issue. You can now re run the source and that should fix the issue!

  2. resolved Jul 29, 2025, 09:08 PM UTC

    We’ve fully resolved the issue. You can now re run the source and that should fix the issue!

Read the full incident report →

Minor July 25, 2025 Find People Search Error 1h 35m Clay service

Started Jul 25, 2025, 06:06 PM UTC· resolved Jul 25, 2025, 07:41 PM UTC

  1. resolved Jul 25, 2025, 07:41 PM UTC

    We’ve fixed the issue and will continue to monitor the situation. We appreciate your patience. You should be able to re-run your search with the following steps: 1. In your table, locate the Find People column. 2. Click on the column header and select "Edit source." 3. Confirm your Limit is set properly, and edit the input if needed. This action will re-run the entire search. 4. Scroll down to the Run settings. 5. Click "Run now".

  2. resolved Jul 26, 2025, 08:04 PM UTC

    We’ve fixed the issue and will continue to monitor the situation. We appreciate your patience. You should be able to re-run your search with the following steps: 1. In your table, locate the Find People column. 2. Click on the column header and select "Edit source." 3. Confirm your Limit is set properly, and edit the input if needed. This action will re-run the entire search. 4. Scroll down to the Run settings. 5. Click "Run now".

Read the full incident report →

Minor July 22, 2025 Intermittent Errors in Clay App 1d Clay service

Started Jul 22, 2025, 01:20 AM UTC· resolved Jul 23, 2025, 02:06 AM UTC

  1. resolved Jul 23, 2025, 02:06 AM UTC

    We’ve fully resolved the issue.

  2. resolved Jul 26, 2025, 02:36 AM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor July 21, 2025 Semrush integration performance issues 2d 23h Clay service

Started Jul 21, 2025, 01:25 PM UTC· resolved Jul 24, 2025, 01:09 PM UTC

  1. resolved Jul 24, 2025, 01:09 PM UTC

    We’ve fully resolved the issue.

  2. resolved Jul 25, 2025, 12:47 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor July 21, 2025 Credit balance incorrect in some workspaces 2d 5h Clay service

Started Jul 21, 2025, 07:59 AM UTC· resolved Jul 23, 2025, 01:20 PM UTC

  1. resolved Jul 23, 2025, 01:20 PM UTC

    We’ve fully resolved the issue and ensured that credit balances have been restored to their correct amounts.

  2. resolved Jul 24, 2025, 01:27 PM UTC

    We’ve fully resolved the issue and ensured that credit balances have been restored to their correct amounts.

Read the full incident report →

Minor July 16, 2025 Errors on the overview tab (workbooks) 4h 48m Clay service

Started Jul 16, 2025, 10:18 AM UTC· resolved Jul 16, 2025, 03:06 PM UTC

  1. resolved Jul 16, 2025, 03:06 PM UTC

    We’ve fully resolved the issue.

  2. resolved Jul 17, 2025, 08:25 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor July 14, 2025 Enrichments Stuck in “Queued” State 55m Clay service

Started Jul 14, 2025, 08:23 PM UTC· resolved Jul 14, 2025, 09:18 PM UTC

  1. resolved Jul 14, 2025, 09:18 PM UTC

    We’ve fully resolved the issue.

  2. resolved Jul 15, 2025, 09:18 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor July 14, 2025 Elevated error rates with our SmartE integration 2d 5h Clay service

Started Jul 14, 2025, 06:37 PM UTC· resolved Jul 16, 2025, 11:55 PM UTC

  1. resolved Jul 16, 2025, 11:55 PM UTC

    We’ve fully resolved the issue.

  2. resolved Jul 17, 2025, 11:42 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor July 14, 2025 "Graph view" on tables is having issues. 5h 57m Clay service

Started Jul 14, 2025, 02:55 PM UTC· resolved Jul 14, 2025, 08:53 PM UTC

  1. resolved Jul 14, 2025, 08:53 PM UTC

    This issue has been resolved.

  2. resolved Jul 15, 2025, 08:52 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor June 20, 2025 Some UI issues are blocking the creation of some signals. 4m Clay service

Started Jun 20, 2025, 06:32 PM UTC· resolved Jun 20, 2025, 06:36 PM UTC

  1. resolved Jun 20, 2025, 06:36 PM UTC

    We’ve fully resolved the issue.

  2. resolved Jun 24, 2025, 08:23 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor June 20, 2025 Enrich Person Actions Missing Company Domain Data 1h 28m Clay service

Started Jun 20, 2025, 03:09 PM UTC· resolved Jun 20, 2025, 04:37 PM UTC

  1. resolved Jun 20, 2025, 04:37 PM UTC

    We’ve fully resolved the issue.

  2. resolved Jul 12, 2025, 08:35 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →