Clay Labs Outage History
Clay Labs is up right nowPingoru has recorded 128 incidents for Clay Labs: 51 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 121 of 720 (17%) |
| May 2026 | 5 | 73 of 744 (10%) |
| June 2026 | 3 | 88 of 720 (12%) |
| July 2026 | 6 | 127 of 744 (17%) |
| August 2026 | 4 | 49 of 744 (7%) |
| September 2026 | 5 | 390 of 720 (54%) |
| October 2026 | 2 | 47 of 592 (8%) |
Incidents, newest first
Minor June 18, 2025 BuiltWith actions with Clay credits returning errors. 20m Clay service
Started Jun 18, 2025, 01:46 PM UTC· resolved Jun 18, 2025, 02:07 PM UTC
- resolved Jun 18, 2025, 02:07 PM UTC
We’ve fully resolved the issue.
- resolved Jun 19, 2025, 02:06 PM UTC
We’ve fully resolved the issue.
Major June 12, 2025 Intermittent outages with Claygent 3h 13m Clay service
Started Jun 12, 2025, 06:35 PM UTC· resolved Jun 12, 2025, 09:49 PM UTC
- resolved Jun 12, 2025, 09:49 PM UTC
We’ve fully resolved the issue.
- resolved Jul 12, 2025, 08:45 PM UTC
We’ve fully resolved the issue.
Minor June 10, 2025 Enrich person action - performance issues 43m Clay service
Started Jun 10, 2025, 03:51 PM UTC· resolved Jun 10, 2025, 04:34 PM UTC
- resolved Jun 10, 2025, 04:34 PM UTC
We’ve fully resolved the issue.
- resolved Jun 11, 2025, 04:35 PM UTC
We’ve fully resolved the issue.
Minor June 6, 2025 app.clay.com is unavailable 34m Clay service
Started Jun 06, 2025, 10:15 PM UTC· resolved Jun 06, 2025, 10:50 PM UTC
- resolved Jun 06, 2025, 10:50 PM UTC
The issue has been resolved. There will be no further updates.
- resolved Jun 07, 2025, 10:55 PM UTC
The issue has been resolved. There will be no further updates.
Minor June 5, 2025 "Invalid Request" Errors in 'Use AI' columns 46m Clay service
Started Jun 05, 2025, 07:07 PM UTC· resolved Jun 05, 2025, 07:54 PM UTC
- resolved Jun 05, 2025, 07:54 PM UTC
We’ve fully resolved the issue. Impact occurred between approximately 2:40pm ET and 3:50pm ET.
- resolved Jun 06, 2025, 07:58 PM UTC
We’ve fully resolved the issue. Impact occurred between approximately 2:40pm ET and 3:50pm ET.
Minor June 4, 2025 Dropdowns in searches appear behind modals 2h 37m Clay service
Started Jun 04, 2025, 06:02 PM UTC· resolved Jun 04, 2025, 08:40 PM UTC
- resolved Jun 04, 2025, 08:40 PM UTC
The issue has been resolved.
- resolved Jun 05, 2025, 08:39 PM UTC
The issue has been resolved.
Minor May 30, 2025 Error when using "Change plan" button on "Plans & billing" page 37m Clay service
Started May 30, 2025, 09:30 PM UTC· resolved May 30, 2025, 10:08 PM UTC
- resolved May 30, 2025, 10:08 PM UTC
We’ve fully resolved the issue.
- resolved May 31, 2025, 10:09 PM UTC
We’ve fully resolved the issue.
Minor May 28, 2025 Intermittent errors from Use AI enrichments 20h 14m Clay service
Started May 28, 2025, 05:47 PM UTC· resolved May 29, 2025, 02:02 PM UTC
- resolved May 29, 2025, 02:02 PM UTC
We’ve fully resolved the issue.
- resolved May 30, 2025, 02:02 PM UTC
We’ve fully resolved the issue.
Minor May 28, 2025 Investigating an issue where people/company search imports are failing 38m Clay service
Started May 28, 2025, 09:07 AM UTC· resolved May 28, 2025, 09:45 AM UTC
- resolved May 28, 2025, 09:45 AM UTC
We've fully resolved the issue
- resolved May 29, 2025, 04:05 PM UTC
We've fully resolved the issue
Minor May 27, 2025 Ocean.io source table limits 31m Clay service
Started May 27, 2025, 08:06 PM UTC· resolved May 27, 2025, 08:37 PM UTC
- resolved May 27, 2025, 08:37 PM UTC
We’ve fully resolved the issue.
- resolved May 28, 2025, 08:37 PM UTC
We’ve fully resolved the issue.
Minor May 24, 2025 "Use AI" columns created more than a year ago are failing to run 28m Clay service
Started May 24, 2025, 08:44 PM UTC· resolved May 24, 2025, 09:12 PM UTC
- resolved May 24, 2025, 09:12 PM UTC
Engineers have identified and fixed the root cause. There will be no further updates
- resolved May 25, 2025, 09:08 PM UTC
Engineers have identified and fixed the root cause. There will be no further updates
Minor May 20, 2025 Elevated error rates for Use AI 1h 5m Clay service
Started May 20, 2025, 01:52 PM UTC· resolved May 20, 2025, 02:57 PM UTC
- resolved May 20, 2025, 02:57 PM UTC
We’ve fully resolved the issue.
- resolved May 21, 2025, 02:50 PM UTC
We’ve fully resolved the issue.
Major May 19, 2025 Instantly Partial Outage 4h 44m Clay service
Started May 19, 2025, 05:44 PM UTC· resolved May 19, 2025, 10:29 PM UTC
- resolved May 19, 2025, 10:29 PM UTC
We’ve fully resolved the issue.
- resolved May 20, 2025, 10:32 PM UTC
We’ve fully resolved the issue.
Minor May 19, 2025 ZeroBounce Error 2h 17m Clay service
Started May 19, 2025, 04:34 PM UTC· resolved May 19, 2025, 06:51 PM UTC
- resolved May 19, 2025, 06:51 PM UTC
The issue causing 429 errors from ZeroBounce has been mitigated and is now resolved.
- resolved May 20, 2025, 06:00 PM UTC
The issue causing 429 errors from ZeroBounce has been mitigated and is now resolved.
Minor May 13, 2025 Issues with Companies, Peoples, Jobs actions 2h 24m Clay service
Started May 13, 2025, 07:04 PM UTC· resolved May 13, 2025, 09:29 PM UTC
- resolved May 13, 2025, 09:29 PM UTC
We’ve fully resolved the issue.
- resolved May 14, 2025, 09:28 PM UTC
We’ve fully resolved the issue.
Minor May 13, 2025 Claygent performance issues leading to increased errors 6h 40m Clay service
Started May 13, 2025, 03:52 PM UTC· resolved May 13, 2025, 10:32 PM UTC
- resolved May 13, 2025, 10:32 PM UTC
We’ve fully resolved the issue.
- resolved May 14, 2025, 10:09 PM UTC
We’ve fully resolved the issue.
Minor May 12, 2025 Latency issues from Wiza have been Resolved. 20h 45m Clay service
Started May 12, 2025, 08:27 PM UTC· resolved May 13, 2025, 05:13 PM UTC
- resolved May 13, 2025, 05:13 PM UTC
Wiza actions are currently running as expected. The Wiza team is actively monitoring performance to ensure continued stability.
- resolved May 14, 2025, 05:00 PM UTC
Wiza actions are currently running as expected. The Wiza team is actively monitoring performance to ensure continued stability.
Minor April 23, 2025 Elevated latency on app.clay.com 2h 29m Clay service
Started Apr 23, 2025, 04:32 PM UTC· resolved Apr 23, 2025, 07:01 PM UTC
- resolved Apr 23, 2025, 07:01 PM UTC
Engineers have pushed a fix and latency has returned to normal. There will be no further updates.
- resolved Apr 25, 2025, 07:48 PM UTC
Engineers have pushed a fix and latency has returned to normal. There will be no further updates.
Minor April 22, 2025 elevated errors and latency on app.clay.com 1d 23h Clay service
Started Apr 22, 2025, 05:39 PM UTC· resolved Apr 24, 2025, 05:20 PM UTC
- resolved Apr 24, 2025, 05:20 PM UTC
this was resolved several weeks ago but the status was not updated - updating to reflect that
Minor April 16, 2025 Setup issues with our signals wizard 1h 56m Clay service
Started Apr 16, 2025, 03:35 PM UTC· resolved Apr 16, 2025, 05:31 PM UTC
- resolved Apr 16, 2025, 05:31 PM UTC
We’ve fully resolved the issue.
- resolved Apr 17, 2025, 05:32 PM UTC
We’ve fully resolved the issue.
Minor April 15, 2025 Users experienced errors creating or editing "Use AI" fields 8m Clay service
Started Apr 15, 2025, 01:35 AM UTC· resolved Apr 15, 2025, 01:43 AM UTC
- resolved Apr 15, 2025, 01:43 AM UTC
Engineers identified and resolved an issue that caused errors when creating or editing "Use AI" fields between about 8:30 and 9:30 pm EDT. There will be no further updates.
- resolved Apr 16, 2025, 03:25 AM UTC
Engineers identified and resolved an issue that caused errors when creating or editing "Use AI" fields between about 8:30 and 9:30 pm EDT. There will be no further updates.
Minor April 10, 2025 External URL Imports are not functioning 3h 27m Clay service
Started Apr 10, 2025, 05:22 PM UTC· resolved Apr 10, 2025, 08:49 PM UTC
- resolved Apr 10, 2025, 08:49 PM UTC
We’ve fully resolved the issue.
- resolved Apr 11, 2025, 08:45 PM UTC
We’ve fully resolved the issue.
Minor April 9, 2025 Increased latency in the app. 5d Clay service
Started Apr 09, 2025, 04:21 PM UTC· resolved Apr 14, 2025, 05:00 PM UTC
- resolved Apr 14, 2025, 05:00 PM UTC
We have mitigated the underlying database performance issues, and are confident this issue won't recur. This will be the final update
- resolved Apr 15, 2025, 04:30 PM UTC
We have mitigated the underlying database performance issues, and are confident this issue won't recur. This will be the final update
Minor April 8, 2025 We're experiencing increased latency. 12h 55m Clay service
Started Apr 08, 2025, 02:07 PM UTC· resolved Apr 09, 2025, 03:03 AM UTC
- resolved Apr 09, 2025, 03:03 AM UTC
We’ve fully resolved the issue.
- resolved Apr 10, 2025, 02:51 AM UTC
We’ve fully resolved the issue.
Minor April 2, 2025 Issues with Claygent Runs 1h 58m Clay service
Started Apr 02, 2025, 03:24 PM UTC· resolved Apr 02, 2025, 05:22 PM UTC
- resolved Apr 02, 2025, 05:22 PM UTC
We’ve fully resolved the issue.
- resolved Apr 03, 2025, 03:57 PM UTC
We’ve fully resolved the issue.