Clay experienced a minor incident on October 1, 2026 affecting Clay service, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Clay service
Update timeline
- monitoring Sep 30, 2026, 07:13 PM UTC
Users might see an error for some Account Agent in Audiences runs. The team has resolved this issue. Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run).
- resolved Oct 01, 2026, 04:06 PM UTC
Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs. Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run). You can see all your Account Agents and last run status is Audiences > Companies > Data Hub.