Anthropic experienced a minor incident on July 20, 2026 affecting Claude Console (platform.claude.com) and Claude API (api.anthropic.com) and 1 more component, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Claude Console (platform.claude.com)Claude API (api.anthropic.com)Claude CodeClaude Cowork
Update timeline
- investigating Jul 20, 2026, 07:03 AM UTC
We are currently investigating this issue.
- identified Jul 20, 2026, 07:57 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 20, 2026, 10:05 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 20, 2026, 10:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2026, 12:48 PM UTC
This incident has been resolved.