Anthropic incident

Elevated errors loading usage data on platform.claude.com

Resolved after 1 hour 13 minutes, affecting Claude Console (platform.claude.com), on October 7, 2026.

resolved Oct 07, 2026, 02:33 AM UTC

This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

Started
Oct 07, 2026, 01:20 AM UTC
Resolved
Oct 07, 2026, 02:33 AM UTC
Duration
1h 13m
Detected by Pingoru
Oct 07, 2026, 01:20 AM UTC

Affected components

Claude Console (platform.claude.com)

Update timeline

  1. investigating Oct 07, 2026, 01:20 AM UTC

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

  2. resolved Oct 07, 2026, 02:33 AM UTC

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

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