Resolved after 7 days 21 hours, on April 28, 2026.
We have discovered a root cause and applied a fix. At this point devices are using WiFi services normally. We will keep monitoring the situation to see if further adjustments need to be made. Please contact us if you experience issues connecting or staying online.
Update timeline
- investigating Apr 28, 2026, 04:39 PM UTC
Some users or devices are experiencing issues connecting to WiFi. ITS are working to identify and resolve the issue. If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or [email protected].
- investigating Apr 28, 2026, 11:09 PM UTC
We have discovered a root cause and applied a fix. At this point devices are using WiFi services normally. We will keep monitoring the situation to see if further adjustments need to be made. Please contact us if you experience issues connecting or staying online.
- resolved May 06, 2026, 02:01 PM UTC
We've now resolved the incident. Thanks for your patience.
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