Clark University - ITS incident

Canvas: Outage

Resolved after 3 hours 7 minutes, on July 16, 2026.

resolved Jul 16, 2026, 12:34 PM UTC

Instrucrure has mitigated the Amazon issue, and Amazon reports they have resolved the root issue. Canvas is fully accessible and if you experience any issues accessing Canvas, or other resources, please let the ITS Help Desk know at [email protected] or 508-793-7745. Thank you.

Started
Jul 16, 2026, 09:26 AM UTC
Resolved
Jul 16, 2026, 12:34 PM UTC
Duration
3h 7m
Detected by Pingoru
Jul 16, 2026, 09:26 AM UTC

Update timeline

  1. investigating Jul 16, 2026, 09:26 AM UTC

    Instructure is reporting a wide-spread outage of Canvas. ITS will continue to monitor this outage, and update when the outage is resolved or if the outage escalates. [Click here to follow Instructure's own communication on this issue](https://status.instructure.com/). If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or [email protected].

  2. investigating Jul 16, 2026, 11:26 AM UTC

    Instructure has mitigated the Amazon issues and Canvas is fully accessible. We will contiue to monitor the situation and provide updates here as needed. Thank you.

  3. resolved Jul 16, 2026, 12:34 PM UTC

    Instrucrure has mitigated the Amazon issue, and Amazon reports they have resolved the root issue. Canvas is fully accessible and if you experience any issues accessing Canvas, or other resources, please let the ITS Help Desk know at [email protected] or 508-793-7745. Thank you.

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