Resolved after 4 hours 38 minutes, on July 9, 2026.
All services have been fully restored. If you are still expeirencing an issue, please notify the ITS Help Desk at [email protected] or 508-793-7745. Thank you.
Update timeline
- investigating Jul 09, 2026, 11:38 PM UTC
The Clark network, including phones are currently experiencing an outage. ITS are working to identify and resolve the issue. If you have any questions about this outage, please contact the ITS Help Desk at [email protected].
- investigating Jul 10, 2026, 12:14 AM UTC
We have confirmed that there was an issue related to the power outages happening on campus that impacted IT infastructure. The power has been restored and ITS is on-site and currently restoring services. We expect another update before 9pm ET tonight. Thank you for your understanding as we work to solve this issue.
- investigating Jul 10, 2026, 12:25 AM UTC
As of 8:25pm some services have been restored. Phone functionality and VPN access have been restored. On-Campus network access is partially restored.
- resolved Jul 10, 2026, 04:17 AM UTC
All services have been fully restored. If you are still expeirencing an issue, please notify the ITS Help Desk at [email protected] or 508-793-7745. Thank you.
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