Clark University - ITS incident

Microsoft Copilot Outage, Microsoft 365 Access Issues

Resolved after 2 hours 1 minute, on June 11, 2026.

investigating Jun 11, 2026, 09:01 PM UTC

Microsoft Copilot is experiencing an outage. Because Microsoft 365's landing page is now Copilot, users may also experience errors when trying to access other 365 apps. It is possible to access specific online applications (Word, Teams, Excel) by visiting [Outlook Online](https://outlook.com/owa/clarku.edu), clicking the waffle icon (9 dots) in the top left, searching for the application you need, and clicking on that icon. ITS will continue to monitor this outage, and update when the outage is resolved or if the outage escalates. If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or [email protected].

Started
Jun 11, 2026, 09:01 PM UTC
Resolved
Jun 11, 2026, 11:03 PM UTC
Duration
2h 1m
Detected by Pingoru
Jun 11, 2026, 09:01 PM UTC

Update timeline

  1. investigating Jun 11, 2026, 09:01 PM UTC

    Microsoft Copilot is experiencing an outage. Because Microsoft 365's landing page is now Copilot, users may also experience errors when trying to access other 365 apps. It is possible to access specific online applications (Word, Teams, Excel) by visiting [Outlook Online](https://outlook.com/owa/clarku.edu), clicking the waffle icon (9 dots) in the top left, searching for the application you need, and clicking on that icon. ITS will continue to monitor this outage, and update when the outage is resolved or if the outage escalates. If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or [email protected].

  2. resolved Jun 11, 2026, 11:03 PM UTC

    We've now resolved the incident. Thanks for your patience.

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