Resolved after 6 hours 24 minutes, on May 7, 2026.
Instructure is reporting that most users can now access Canvas, and our monitoring is shows that users are successfully logging in and using canvas.clarku.edu. ITS will continue to communicate closely with Instructure on this outage, and their recent security incident. We will update the ITS status page, and the community as appropriate.
Update timeline
- investigating May 07, 2026, 08:58 PM UTC
Canvas at Clark is currently experiencing an outage. ITS is working with Instructure (Canvas' parent company) to resolve this outage. If you have any questions about this outage, please contact the ITS Help Desk at 508-793-7745 or [email protected].
- resolved May 08, 2026, 03:22 AM UTC
Instructure is reporting that most users can now access Canvas, and our monitoring is shows that users are successfully logging in and using canvas.clarku.edu. ITS will continue to communicate closely with Instructure on this outage, and their recent security incident. We will update the ITS status page, and the community as appropriate.
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