Clark University - ITS incident

Amazon Web Services (AWS): Outage impacting Clark services

Resolved after 21 hours 12 minutes, on October 20, 2025.

resolved Oct 21, 2025, 11:29 AM UTC

Amazon has reported that all services are fully restored and backlogs should be cleared. We have validated the services originally impacted are fully operational. If you have any continued issues, please reach out to the ITS Help Desk at 508-793-7745 or [email protected]. Thank you.

Started
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 21, 2025, 11:29 AM UTC
Duration
21h 12m
Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC

Update timeline

  1. resolved Oct 21, 2025, 11:29 AM UTC

    Amazon has reported that all services are fully restored and backlogs should be cleared. We have validated the services originally impacted are fully operational. If you have any continued issues, please reach out to the ITS Help Desk at 508-793-7745 or [email protected]. Thank you.

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