Clark University - ITS incident

Amazon Web Services (AWS): Outage impacting Clark services

Major Resolved View vendor source →

Clark University - ITS experienced a major incident on October 20, 2025, lasting 21h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 21, 2025, 11:29 AM UTC
Duration
21h 12m
Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC

Update timeline

  1. resolved Oct 21, 2025, 11:29 AM UTC

    Amazon has reported that all services are fully restored and backlogs should be cleared. We have validated the services originally impacted are fully operational. If you have any continued issues, please reach out to the ITS Help Desk at 508-793-7745 or [email protected]. Thank you.