Ongoing since 06:36 PM UTC, affecting Email and Microsoft 365.
The latest update from Microsoft is shared below and is availble at https://status.cloud.microsoft/. Users may have intermittent access to email, Teams, OneDrive, and SharePoint. Services such at Canvas and CUWeb are still available. ---------------------------------- Title: Users may be unable to connect to multiple Microsoft 365 services User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We’re investigating an issue impacting multiple Microsoft 365 services and we've determined the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. We're restarting and repairing impacted portions of this infrastructure to restore capacity, and reviewing an unexpected increase in a specific type of service traffic to determine whether it's contributing to the elevated load. In parallel, we're evaluating options to redirect traffic to alternate infrastructure to expedite relief.
Affected components
Update timeline
- investigating Nov 12, 2026, 06:36 PM UTC
We have received reports and can replicate problems access email and other Microsoft services. We are working to understand the scope and will update this notice as we learn more.
- identified Nov 12, 2026, 06:39 PM UTC
We have confirmed with Microsoft that there is an outage imapcting email services including mail delivery, Outlook, mobile devices, and outlook.com. We are monitoring the incident and will provide updates here as we have them.
- identified Nov 12, 2026, 06:50 PM UTC
The latest update from Microsoft is shared below and is availble at https://status.cloud.microsoft/. Users may have intermittent access to email, Teams, OneDrive, and SharePoint. Services such at Canvas and CUWeb are still available. ---------------------------------- Title: Users may be unable to connect to multiple Microsoft 365 services User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We’re investigating an issue impacting multiple Microsoft 365 services and we've determined the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. We're restarting and repairing impacted portions of this infrastructure to restore capacity, and reviewing an unexpected increase in a specific type of service traffic to determine whether it's contributing to the elevated load. In parallel, we're evaluating options to redirect traffic to alternate infrastructure to expedite relief.
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