Clark University - ITS incident

WiFi: Outage

Resolved after 3 days 3 hours, on September 11, 2026.

investigating Sep 11, 2026, 01:26 PM UTC

We've fixed the core issue, and are waiting for things to recover. Some users may need to approve a new certificate to connect. [Please click here for instructions.](https://support.clarku.edu/support/solutions/articles/39000046966)

Started
Sep 11, 2026, 12:19 PM UTC
Resolved
Sep 14, 2026, 03:54 PM UTC
Duration
3d 3h
Detected by Pingoru
Sep 11, 2026, 12:19 PM UTC

Update timeline

  1. investigating Sep 11, 2026, 12:19 PM UTC

    We have recieved some reports of issues with devices on the Clark wireless network. We are currently investigating.

  2. investigating Sep 11, 2026, 01:26 PM UTC

    We've fixed the core issue, and are waiting for things to recover. Some users may need to approve a new certificate to connect. [Please click here for instructions.](https://support.clarku.edu/support/solutions/articles/39000046966)

  3. resolved Sep 14, 2026, 03:54 PM UTC

    We've now resolved the incident. Thanks for your patience.

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