Clari experienced a minor incident on February 27, 2025 affecting Groove Dialer and Groove webapp and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Groove DialerGroove webappGroove ExtensionOutlook Add-in
Update timeline
- investigating Feb 27, 2025, 07:14 PM UTC
Groove is experiencing system availability issues and users might experience intermittent login issues. While the team is actively investigating advice users to log back in to continue working.
- investigating Feb 27, 2025, 07:52 PM UTC
Groove is currently experiencing issues, and the Engineering team is actively investigating. In the meantime, we recommend users log out and log back in to continue using it.
- resolved Feb 28, 2025, 10:49 PM UTC
We have confirmed the issue has been resolved for the impacted users.