Claravine incident

Users cannot login using SSO

Resolved after 5 hours 8 minutes, affecting SSO, on April 20, 2021.

investigating Apr 20, 2021, 04:56 PM UTC

A third-party provider SSO provider is experiencing issues, which cascade to the Claravine platform.

Started
Apr 20, 2021, 04:56 PM UTC
Resolved
Apr 20, 2021, 10:05 PM UTC
Duration
5h 8m
Detected by Pingoru
Apr 20, 2021, 04:56 PM UTC

Affected components

SSO

Update timeline

  1. investigating Apr 20, 2021, 04:56 PM UTC

    A third-party provider SSO provider is experiencing issues, which cascade to the Claravine platform.

  2. resolved Apr 20, 2021, 10:05 PM UTC

    SSO users can now login again.

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