Claravine experienced a minor incident on August 5, 2026 affecting Core Platform, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Core Platform
Update timeline
- investigating Aug 05, 2026, 04:03 PM UTC
We're looking into an incident (Degraded performance) - Overnight during nightly backups, one of our list value indexes started to fail 6:39am UTC. We are re-indexing the list values index used. This is currently impacting LIST updates (requested list changes), this is NOT affecting submissions. There is no data loss involved in this incident.
- identified Aug 05, 2026, 04:04 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 05, 2026, 04:10 PM UTC
Lists saving functions have been restored.